filters
state:
Show
city:
Show
category:
Show
product:
Show
I have two 200.00 Vanilla Mastercard gift cards that I cannot use because they come up as not activated even though $6.88 activation was paid for at the time the online purchase was made at Wal-Mart.com. Wal-Mart gave me a phone number to call for further assistance...
Read more
I received this Vanilla MC as a birthday present. I tried to use it after a month and was declined. Apparently somone used the card a week before. Since I am not an isolated case, I think this is an issue with the company that issues these cards. I called their...
Read more
After getting the card at Walmart was told it was active at that time... It wasnt, tried to use the card online to pay for a monthly service plan... called the vendor an was told there wasnt any account available that's just plain crazy, for I had just loaded the card...
Read more

Vanilla Mastercard Gift Card Review

#932647
2.0
Don't EVER try to purchase anything online with the Vanilla MasterCard. This is the 3rd time where the transaction wouldn't go through. But the money is gone.
Comment Be first to start a discussion
Show

Vanilla Mastercard Gift Card Review

#920606
1.0
This company is a piexe of *** waste of money!! They wont load my money on my card and now saying my pin isnt vaild or anything! They will not return my momey i DO NOT remmond this bs company. Too many issues they wont fix or no help even givin!
Comment Be first to start a discussion
Show

Vanilla Mastercard Gift Card Review

#820592
1.0
Never order from this company. And dont order any of their cards through walmart. They will send one that doesnt work and neither places will resolve the issue or refund you. They will make you dispute it with your financial institution. Horrible customer service!
Comment Be first to start a discussion
Show

Vanilla Mastercard Review

#817418
That is a crazy card. I hate it.
Comment Be first to start a discussion
Show
So I went onto the Vanilla Mastercard Website and tried activating my card because it is telling me, so I went in and typed my Postal Code in different ways but it still doesn't work. I checked online if anyone else had the problem and apparently everyone is having the...
Read more
Anonymous

Anonymous Not to sure if you fixed your problem, I had the same one. I went to VanillaPrepaid.com (web address is in fine print on back of the card) postal code registration works just...

Anonymous

Anonymous It happen to me too this is BS they've should fix the website or else

i was buying something online and it said it was declined so i called the people and something happened where my phone said this number is unavailable or something like unavailable the website said to check if everything was right and it was all right! i went to the...
Read more
Anonymous

Anonymous Never mind!!!! I wrote that^^^ lol it ended up working!!!! There's a tax that I didn't know about and I had to take 6 bucks out of my products and it worked!!!!

1.4
I liked
  • Icecream cone
I didn't like
  • That it didnt work
#860328
Reply to reviews
I was trying to buy spotify premium. Yet for some reason, it didnt work. It says that the card holder is having a bad day. Also, Prior to this, i was trying to put my postal code to register my card earlier. But it didnt work because you switched websites. Pls take...
Read more
I purchased a Vanilla MasterCard from Walmart and it did not work. I went back to Walmart and manager told they cannot help me and I must deal with the Vanilla MasterCard customer service. I called the 800 number on the back of the card and they asked me to email copy...
Read more
I liked
  • Very good
I didn't like
  • Customer service
  • Length of time to resolve
#856300
Reply to reviews
I purchased a prepaid Vanilla MasterCard from Shoppers Drug Mart. As I wish to use it on-line, I went to the vanilla website to register my postal code. The available balance of my card appears to be correct, but when I attempt to enter my postal code on the vanilla...
Read more
Anonymous

i hate vanilla cards now oh no

Anonymous

Anonymous Same thing going on with me

I received a Vanilla Master Card as a Christmas gift and have been saving it until now. The person who gave it to me purchased it on December 10. Card did not work when I went to use it, even though sales associate tried several times. Upon getting home, I called...
Read more
Anonymous

Anonymous I received a $100 card for my birthday,purchased at Walmart on May 25, and was given the card May 31. When I went to use it yesterday, it didn't work. Upon calling the 1-800 ...

Ridiculous that card starts charging you if you don't use it right away. It was purchased for me as a gift, doesn't expire until September of this year and I was saving it/forgot about it. Poor customer service to start deducting money from it. What's the point of...
Read more
1.2
I didn't like
  • Policy of money deducted
#845859
Reply to reviews