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It was not a pleasant experience. My daughter was given a Vanilla Mastercard that did not work. I brought the card back to WalMart and they could not help me. I also called the number on the back of the card that did not help. I either want a new card that works or...
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Anonymous

Anthony Greene This Issue still has not been resolved.

Anonymous

Tea I honestly don't know if giving out all of this information about the card over the internet for everyone to see is a great idea. Now anyone that sees it can take the informat...

I was given a Vanilla MasterCard gift card for Christmas. I tried to use it at Walmart, which is where it was purchased but was declined. I attempted to contact customer service, but when the prompt tells me to stay on the line to be connected with a representative, it...
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Anonymous

Anonymous Same thing happened with mine! Also tried logging in online and calling and got the same results.

I was given a $50 Vanilla Mastercard as a birthday gift, However when I tried to use it a week later, it was declined in several retail locations. Finally I was able to check the transaction history online and found out someone used the full amount offshore right after...
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Vanilla Mastercard Gift Card Review

#986863
1.0
SORRY FOR MY LANGUAGE BUT 240 Down the *** DRAIN IM PISSSEDD GUYS STICK WITH VANNILLA PREPAID THIS WAS A LAST RESORT TYPE THING
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Vanilla Mastercard Gift Card Review

#979812
1.0
i bought 2/200 vanilla master card on yhe 17 of Dec 2016 and today the 26th i haven't been able to ise them, or check balance, or get a human on the phone...
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Short Review for November 30, 2016

#964103
1.7
I purchased a $200 gift card, it doesn't work no matter what I try. I've called customer service a few times, they have been rude and dismissive about my issue. It's not fair that I paid $200 to a company with nothing in return. I will never be buying any MasterCard products in the future. My friends and family feel the same way.
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Vanilla Mastercard Gift Card Review

#957674
I was instructed to buy this very specific card by someone who was scamming me. My fault, i now see why they wanted this card. Its easy to get funds off for any ***-artist. This cards allows thieves to be able to steal from hard working people.Never again will i buy a one vanilla card for any reason. Its these cards that make it so much easier for people who want steal your money.
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Now iv just go this, yesterday in fact. i go to register it and put in my zip code. Fix it. you need to fix this and i frankly am not happy, i want my 50$. this is my money and i should be able to use it, not good for your business. just saying. it *** me off that i...
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First, I've always had issues reloading MyVanillaDebitCard. It took several tries to get it to take my $$$. A little over a month ago, I called Customer Service because I had forgotten my password. I gave them my information and a woman promised to send me the link...
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1.6
I didn't like
  • Customer service
  • No suitable resolution
#963174
Reply to reviews
Just about every other time I use the card there is an issue. Then getting them on the phone Takes about an hour To speak with some one who does not understand or speak the English language. Most of the time the person says they are have technical problems And it...
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Anonymous

Anonymous Thanks sounds like great advice. I've heard a lot of bad things about this company. Many people complaining about their service. People like this are just part of a no service...

Vanilla Mastercard Gift Card Review from Madison, Mississippi
Vanilla Mastercard Gift Card Review from Madison, Mississippi
Terrible experience, a friend of me bought a 100 gift card for me that happened nine month ago,I just open the seal today I found only 12 digit number for the credit card and the CCv number is missing, I talked with customer service on phone he told me the card was...
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This company sucks.. i bought a 500$ vanillamastercard gift card, after purchase i checked the link showed me $500 balance today, two days later... INVALID CARD AND GOT DECLINED. Called the number provide by there website.. and they said card is not activated. Then she...
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Anonymous

deacon-dave Don't throw the card away! You need to register it online before using it (only found this out after similar experience to yours). Beware though - if you don't use the card wi...

My friend offered me a $150 vanilla card last year on my birthday and to this date I have not been able to use the funds in it. Their customer service is the worst ever, as they do not know anything about their products or they act as if they do not know and they are...
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I purchased a Vanilla MasterCard to give to my daughter as a gift. I loaded $40.00 at the time of purchase. She tried to use the card and it was declined. I checked the online account link and it showed a debit for exactly $40.00 also immediately after I purchased...
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Anonymous

Anonymous I had the same issue with a vanilla visa gift card. Activated it and then the next day there were two unauthorized transactions from OCX Enterprises that zeroed out the balanc...