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All you have to do is read all of these reviews to understand why you shouldn't buy these *** Vanilla Cards. I got one as a wedding gift with $100 on it, I even got the receipt from the gift giver after going to purchase items with the card and having it denied 5...
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1.2
#1019202
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I have called customer service twice and have received kind and professional customer service, but I still feel this vanilla card is purposely making mistakes when sending out cards just to make more interest on our $. I lost my unused card that I purchased at Walmart....
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3.0
#1018997
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Happened to me also, I bought $100 vanilla MasterCard in Xmas day 2016, it is now march after 3 phone calls a week and countless emails I have gotten no where. Please do not buy these cards and the stores that sell them should be taking responsibility also. I have sent...
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1.0
#1018636
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Vanilla Mastercard Gift Card Review

#995663
1.6
I went to use my $100 vanilla mc and the card was declined. I went online to look at balance and 2 transactions were completed with it somewhere in calgary where i have bever been. What a scam
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Vanilla Mastercard Gift Card Review

#988393
What a scam.. every time I attempt to call at least 15 times now I get hung up on. Anytime I go online and enter my information it's tells me there is trouble with my card. I go back and try and call the phone number that there is given and I continue getting hung up on. Do not send this gift card, send them a check from your own bank account!
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Vanilla Mastercard Gift Card Review

#986863
1.0
SORRY FOR MY LANGUAGE BUT 240 Down the *** DRAIN IM PISSSEDD GUYS STICK WITH VANNILLA PREPAID THIS WAS A LAST RESORT TYPE THING
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Vanilla Mastercard Gift Card Review

#979812
1.0
i bought 2/200 vanilla master card on yhe 17 of Dec 2016 and today the 26th i haven't been able to ise them, or check balance, or get a human on the phone...
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Not surprised! I'm glad you were treated politely. The same thing happened to us with $100 card. The reciept showed correct amount and with the matching card activated. Card would not work! MasterCard was soooo rude! Walmart ( where the card was purchased was also...
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#1015626
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I purchased a $500 card today at Wal Mart, I was told that the card was activated and ready to be used. I went to buy a small meal and the card was declined. I decided to call in to make sure it was activated. As I was looking for the number on the card I noticed that...
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Anonymous

Anonymous *** you

We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card ! It took so much time and trouble to try to resolve this. We were promised a replacement within 5-10 days and yet...
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I didn't like
  • Length of time to resolve
#1001701
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I received a Vanilla MasterCard as a gift from someone I work with...well over 6 months ago, of course I do not have a receipt, it was a gift. Low and behold went to use the card and it did not work. Called the service line several times and got hung up on before I...
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1.0
I didn't like
  • Customer service
  • Length of time to resolve
  • Lies
#1001101
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Like many people here I bought a package of 5-$20 cards to give as tips and gifts. I had one left over and decided to use it to get rid of carrying one more card. Not only did it not work - when we looked at the back of it, something'I'd never thought to do, it is...
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I didn't like
  • Long involved process to voice a complaint
#997794
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I received a vanilla gift card from my son and his family who live in Virginia. the card would not activate because the card number was invalid. my daughter in law went to the place she purchased and received a replacement card which was sent to me. I had to wait 7...
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Contact Vanilla Mastercard

Headquarters Address:
Vanilla MasterCard® Reward Card Customer Ser
PO Box 826
Fortson, GA 31808
Phone:
(800) 680-5941
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Companies similar to Vanilla Mastercard

This year I had received my card as a secret Santa gift. First of all I tried to use it, lo and behold, it does not work. Frustration soon led me to the phone number on the back of the card. One would guess customer service should help? Will it was in vane, the dismal...
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I didn't like
  • No suitable resolution
  • That it didnt work
#988276
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