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I went to purchase 3 $200 Vanilla Master Cards with cash on Sat.Feb.13 2016 and the supervisor (SAHAR) at store #0848/( phone 416 225 2321)SHOPPERS DRUG MART 5576 Young St NORTH 24 hr store. said i could only buy 1 due to fraud. So where was the sign saying that ???...
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Anonymous

zack Yeah last night was cold, I was walking home with gloves on and my hands were so freezing that I could not feel a thing. Could not feel the keys in my pocket even, and I had ...

I liked
  • Very good
I didn't like
  • Shoppers attaching the word fraud to vanilla mastercard
#789884
Reply to reviews
I was given a gift card at work from a co worker whom I may never see again. I tried to use the card a couple of months after receiving it and it would not work. After getting the run around from menu's on the 800 number and on line, I connected with a representative...
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Anonymous

Tee I was given the run-around, also. I had my receipt. They had me email the receipt and copy of driver license. They said the money was put back on the card and activated. When ...

Received the Vanilla Prepaid Mastercard for $50 card as a gift 2015. One way Vanilla Steals your money is that your purchase must be for the exact amount you have on the card, or the card will not go through. So, for a $50 card, your balance a the store is $55, the...
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Anonymous

Anonymous YES, I was in the hospital, when fraudulent charges were made on my card. I used it once at a gas station. Sent them proof, and they refuse to replace. CROOKS USING MASTERCARD...

Vanilla Mastercard Gift Card Review

#767022
1.0
It says i had a transaction with the comenity capital bank when i never did anything like that so now i lost $30. I dont know what happenes
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Vanilla Mastercard Review

#762679
I had bought a 200.00 vanilla MasterCard opened up the cardboard and phoned in to use it for a payment I had . It was already activated ! It was activated and then put in the cardboard for sale at the 7/11 Called customer service and they said I couldn't get my money back until I send it in and it would take 5 plus business days .
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Vanilla Mastercard Gift Card Review

#760492
Got one for Christmas did notice it says can only be used in 50US states and Columbia
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Vanilla Mastercard Gift Card Review

#759643
Was given the vanilla mastercard as a gift can't get it to work anywhere!!!!
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Vanilla Mastercard - Very Unhappy!!!
I purchased a Vanilla MasterCard in the amount of $200.00 on Dec 1st,2015. My receipt states the activated amount to be $200.00 however when i tried to use it I was declined. Calling customer service (which is a joke because although they are very polite they can't...
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2.3
I didn't like
  • Length of time to resolve
  • Lack of responce
#774667
Reply to reviews
Have no idea what happened between June and December 2015. I purchased 4 cards in June for $2000 to use on a trip. Had no trouble what so ever with those cards. I figured they were safe and bought them for grandchildren for Christmas. They have had nothing but...
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I purchased a $100 gift card from Wal-mart ..and much like others here, my card was not activated. I contacted the customer service (number listed on the Vanilla website) and was told I needed to provide my a picture of my Driver's license and the receipt before they...
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I bought this to give at Christmas (thankfully I didn't). Tried to use it at Canadian Tire and got a read error. The magnetic strip was damaged so I phoned thinking that was the problem. When I phoned I realized there needs to be a number on the front and it is...
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I didn't like
  • Customer service
#760957
Reply to reviews
I'm so upset. Tried to use my brand new Vanilla prepaid MasterCard today. The declined it. Impossible, I thought. I called and they show a bunch of purchases from Georgia (coincidentally where the office is that I have to send my dispute form) as well as Georgia and...
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CindyInAlberta

CindyInAlberta I'll have a look - thanks noVA

Anonymous

Anonymous Cant use our Visa gift Cards today either.....cant call, it hangs up on you. No way to look online, comes up an error. AND NO PENALTY FOR THIS???

Paid for $200.00 card, store activated card and I have the activation #... called the vanilla phone #... had to submit pictures of card, packaging, store receipt... card activated Dec 24 in the AM.... I called on the 26th.... its now the 27th, still no response and...
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Anonymous

Anonymous Keep calling them every hour like I do.

Anonymous

Heather Same thing happened to me, from a 7-11 store on portage ave. Day 5 of phone calls to vanilla MasterCard, coming up. I have a phone # for the day supervisor on my call display...

1.0
I didn't like
  • Customer service
#759206
Reply to reviews
Review about Vanilla Mastercard Gift Card from Saskatoon, Saskatchewan
Got the 100 prepaid card as a gift (didn't include the receipt with the gift card). Once I opened the pack the card had the last five digits scratched out and the c-- was not printed. I called their horrible horrible horrible custumer services they asked me to take a...
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