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I purchased a vanilla MasterCard gift card for $200 a week ago. I tried to use it after, and nothing but decline occurred. I call the service agents and they tell me to email incomm, I emailed incomm, waited 3 days like I was asked, then, what do you know? They...
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This has to be the worst gift card you can ever purchase. The website does not allow you to register or see balance. Phone customer service is even worse if you actually get to talk to someone never ever again will I purchase Vanilla anything, there services simply put...
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1.0
I didn't like
  • Rip off
  • Customer service
#829844
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I bought this $80 card for my daughter that is in basic training. I tried to setup her account online but their site would not complete the registration, it just went greyed out and sat there. I tried again on another computer and same result. I called the number on...
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I didn't like
  • No suitable resolution
#824661
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Vanilla Mastercard Review

#814721
1.0
Have been waiting 3months for my replacement cards. Constantly being told that they are in the mail, but they cannot disclose whether someone claimed my replacement cards. Wondering why anyone would be able to activate them without reference number
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Other Product Review

#798599
This is a scam. I put 50.00. And lost it. I could never activate card. Shame on you walmart for selling this ***
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Vanilla Mastercard Review

#781724
1.0
YES, I was in the hospital, when fraudulent charges were made on my card. I used it once at a gas station. Sent them proof, and they refuse to replace. They are crooks using Mastercard Logo
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Vanilla Mastercard Gift Card Review

#768199
1.0
I would not recomend this *** to anyone.....do not get its a scam any gift card is *** and steals ur money legally ... Mastercard are 3 world help and no results when they steal ur money and call for help keep it dont exspect me to buy nothing from this company or advise anyone i knw
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I purchased the card for $200 on Feb 20 for my boyfriends birthday which is on Feb 24. I gave him the card after his birthday. He didnt use the card until MArch and when he tried to use the card at 2 different locations the card didnt work. When I called customer...
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Anonymous

Anonymous this card is absolutely terrible, i have attempted to make purchases on several sites, and have been declined every time i have attempted it. it does not pop up as a valid for...

Tried to use this card several times, tried to charge my phone, buy gas, and it was declined saying that my "bank" didn't approve..it's a GIFT CARD! My "bank" doesn't have ANYTHING to do with it! Furthermore, while trying to find out why the card left me holding the...
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Purchased MC gift card in Nov. 2015; card lost in mail; contacted Vanilla and was able to talk to someone who took my info.; gave me a reference number to include with copy of receipt and util. bill; this was to be emailed by me to Premium_fax@incomm.com; got an...
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Bought it Feb 29th at a Shell, cashier didn't active properly. Didn't need to use it right away, but when i did get around to using it, the money is not there. Apparently i need a receipt, even though i threw it out. I have a bank statement the day of, that says i...
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1.0
I didn't like
  • Registration process
  • Rip off
  • Length of time to resolve
#807385
Reply to reviews
I purchased a Vanilla Mastercard for $100 only to find out when I got home to register it online that it already had a fraudulent charge on it the moment it got loaded with the cash. The charge was for FM INC. I called customer service and they informed me that several...
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Anonymous

angela That is so wierd i just purchased the cards i have one transaction on everycard with the same fm inc and they took it all. What should i do?

I've been trying to register my card to use it online for over two weeks, i called them the first 2 days i got hanged up but after several times that i tried to contact them i finaly talked with someone to tell them that i keep getting the registatrion error even thou...
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1.2
I didn't like
  • Customer service
  • Registration process
#801462
Reply to reviews
Sucks sucks sucks. All I got to say is do not buy these cards!!!!! They don't let you activate these *** online, God knows I tried and all it says is that my info doesn't match when I never even had any info on that *** card I was barely trying to register it and then...
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