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Vanilla Love USA

Vanilla Love USA

vanillaloveusa.com
What is your customer experience with Vanilla Love USA?

Vanilla Love USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vanilla Love USA has a 2.4 star rating from 1 review and consumers are mostly dissatisfied, with a recent recommendation calling it a company that should be avoided.

Positive Feedback

Price perceived as high and product diversity noted, though no positive service experience is documented in available Vanilla Love USA reviews.

Negative Feedback / Risk Areas

  • Shipping not fulfilled and lack of response to inquiries.
  • Poor customer service and unresolved refund attempts noted in customer complaints.
  • High price level relative to customer expectations.

Key Takeaways for Future Customers

  • Check Vanilla Love USA reviews and seller reputation before buying, avoid direct orders off eBay listings without protections.
  • Expect potential customer service and refund issues; consider payment protection for purchases.
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Resolved
Derwin K Hsa

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Resolved: Customer not shipping order

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AI Highlights
  • - Order #2325 from 3/27 has not shipped by VANILLALOVEU.S,A.
  • - Seller unresponsive; PayPal help failed; user asks if eBay can help.
Updated by user Apr 05, 2024

finally was contacted that order was shipped.

Original review Apr 04, 2024

Hi...A company that advertises on eBay called VANILLA- LOVE- U.S,A has not shipped my order#2325 from March 27th.I have tried to contact them several times and with PayPal helping with no success as they refuse to respond.

I unfortunately did not put order through eBay but contacted them directly as they said I would get a better deal. My mistake for not going through eBay I guess.

At this point I feel they do not intend to ship my order or offer me a refund.

Since they advertise on eBay is there anything ebay can do for me.

Regards...Derwin Kostick

Loss:
$187
Cons:
  • No customer service refuses to respond to emails

Preferred solution: Full refund

User's recommendation: A company that should be avoided

View full review

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