Vanguard Invest
Vanguard Invest Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanguard Invest has a 1.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied and the rating distribution is fully unfavorable with recent warnings like "Don't use vanguard". Reviews cite billing issues, account access failures, and account closures.
Positive Feedback
No positive feedback appears in the provided reviews.
Negative Feedback / Risk Areas
- Account access failures and repeated lockouts are prominent, noted across Vanguard Invest reviews.
- Billing and withdrawal fees are reported as excessive, with claims of large charges during withdrawals.
- Account closures and disputed check handling prompted allegations of stolen funds in customer complaints.
- Customer service is described as unhelpful and unwilling to escalate issues.
Key Takeaways for Future Customers
- Expect potential difficulties with account login and withdrawal processing; verify access before transferring funds.
- Monitor fees and billing closely and document all interactions about withdrawals.
- Consider alternatives if responsive customer service and transparent billing are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanguard Invest has a 1.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied and the rating distribution is fully unfavorable with recent warnings like "Don't use vanguard". Reviews cite billing issues, account access failures, and account closures.
Positive Feedback
No positive feedback appears in the provided reviews.
Negative Feedback / Risk Areas
- Account access failures and repeated lockouts are prominent, noted across Vanguard Invest reviews.
- Billing and withdrawal fees are reported as excessive, with claims of large charges during withdrawals.
- Account closures and disputed check handling prompted allegations of stolen funds in customer complaints.
- Customer service is described as unhelpful and unwilling to escalate issues.
Key Takeaways for Future Customers
- Expect potential difficulties with account login and withdrawal processing; verify access before transferring funds.
- Monitor fees and billing closely and document all interactions about withdrawals.
- Consider alternatives if responsive customer service and transparent billing are priorities.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I can't get into my account ever!
- 401k deduction is 5% of pay; no statements.
- Can't access account; no supervisor.
- HR provided info; access remains blocked.
Company fixed the issue and I have been provided with partial refund. I had to go to my union and request hello.
I went to human resources to make sure can guard had the right info. Which human resources has the same info for security I did. Which is shining the truth. I puked what could it if there's.
I never received a statement but indeed. And now I'm being charged an arm and a key to take money out. Being taxes at least 2x on it. Never again!
I'll put the money in a high tells savings.
It took me over a week until anyone would weed talk to me. And many mm.
Morning! I called there about that and to raise what they take to 10%. Thinking in doing the right thing. Well, they will not let me in my account.
Over the phone, online, they won't let me talk to a supervisor. They say my security questions are wrong. Brings I only have one address, just one for years now. And they asked my share date, which there is only one of those.
They say I'm wrong. So I called human resources and they have me the information, which by their easy I was right. I have called 7 times this last week. I keep getting in touch with human resources as they have this info and stated my 401k.
I still can't get in. The guard keeps saying, 'Why don't you try again' to get the answers right. I told them I can't. There's only one right answer.
It's not a guessing game. So now I want my money out of there. I can't get in my account to do so, and they are still taking my money. What do I do?
Help!!! Ridiculous!
User's recommendation: Don't use vanguard
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe website has transfer your can quickly to your bank account...
- Transfer to bank signed me out, and I couldn't sign back in.
- About 90 minutes later I had to call.
- They charged a 20% plus a $75 withdrawal fee.
Only you can't do that as soon as I hit transfer my money into my bank account and signed me out and then claimed that I couldn't sign back in even though I was signing back in with the same username and password as I had prior. Finally, after an hour and a half of aggravation, I had to call there, and when I informed them I wanted to withdraw my money and the woman laughed at me.
She thought this was funny; then she proceeded to charge me 20% on top of the $75 just for a fee for withdrawal after it's been sitting there making money.
They've been making money. What a joke.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hollywood, Florida
They closed my account after I deposited a check worth $1,033.64
- I claim Vanguard closed my account and labeled me a fraud victim.
- I say Vanguard cashed a $1,033.64 check and kept funds; I am taking legal action.
This is Jesus Collazo and Im sending this message using my cousin pissedconsumer account because I dont have account setup yet, I called you vanguard days ago, about the check that I deposited into my Vanguard account, but to the my surprise they closed my account and claimed I was a victim of identity fraud which I was never one, I tried all my best to tell Vanguard it was me(Jesus Collazo) who setup vanguard account and then put my check worth of $1,033.64, well according to my investigation, I called the issuer of check they confirmed that Vanguard cashed my check and took my money, now I have enough evidence that Vanguard stole from me, and Im taking legal step
Preferred solution: Full refund
User's recommendation: Do not use Vanguard They will steal your money and put up some lies
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