Vanderbilt Health
Vanderbilt Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanderbilt Health has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and recent recommendations to AVOID. Vanderbilt Health reviews describe poor patient experience, disliked customer service, limited service diversity, and high price perception.
Positive Feedback
No positive comments appear in the recent review; the lone reviewer criticized care and environment.
Negative Feedback / Risk Areas
- Reports highlight dismissive clinicians and inadequate clinical assessment, reflecting common Vanderbilt Health customer complaints.
- Concerns about facility condition and perceived high price level.
- Poor patient communication and customer service failures noted.
Key Takeaways for Future Customers
- Consider reading multiple Vanderbilt Health reviews and seek second opinions before committing to care.
- Confirm billing expectations and costs up front given reports of high price level.
- Verify clinician experience and ask detailed clinical questions to avoid superficial consultations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vanderbilt Health has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and recent recommendations to AVOID. Vanderbilt Health reviews describe poor patient experience, disliked customer service, limited service diversity, and high price perception.
Positive Feedback
No positive comments appear in the recent review; the lone reviewer criticized care and environment.
Negative Feedback / Risk Areas
- Reports highlight dismissive clinicians and inadequate clinical assessment, reflecting common Vanderbilt Health customer complaints.
- Concerns about facility condition and perceived high price level.
- Poor patient communication and customer service failures noted.
Key Takeaways for Future Customers
- Consider reading multiple Vanderbilt Health reviews and seek second opinions before committing to care.
- Confirm billing expectations and costs up front given reports of high price level.
- Verify clinician experience and ask detailed clinical questions to avoid superficial consultations.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
DO NOT WASTE YOUR TIME AND MONEY
- The surgeon dismissed infection and focused on the scar.
- He offered plastic surgery for the scar; the brief visit felt like a waste.
I am a physician, a patient, and a patient advocate, and I obviously should have heeded all the one-star reviews.
Without wasting his time on pesky details like the history of present illness, review of symptoms, or physical exam, spine surgeon Dr. Jacob Schwarz walked in and said, 'Your films look fine, but if you are worried about your scar, I can send you to a plastic surgeon.'
Taken aback and thinking he had walked into the wrong room, I said, 'I am not worried about my scar.
I am here because I have an inadequately treated hardware-associated delayed surgical site infection (CoNS and C.acnes) with retained cervical hardware, and a CT last month showed opacification in the left mastoid in a patient with a recent history of inadequately treated hardware-associated cranial osteomyelitis.'
To each of my efforts to clarify, he repeated, with a smirk on his face, 'Well, your scar looks fine, but I can send you to a plastic surgeon if you want. I don't cut scars that look fine.'
This five-minute circular conversation was a total waste of my time, money, and energy, especially since I am from out of state and am too ill to travel except in a bed in an RV.
Ask yourself: What kind of spine surgeon practices in a filthy, dilapidated 1970s shopping mall?
Learn from my mistake.
Preferred solution: I want other patients to be warned of the poor quality of care at Vanderbilt and Dr. Jacob Schwarz.
User's recommendation: AVOID
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