david b Iqq

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Verified Reviewer
| map-marker Denver, Colorado

Tar spilled all over our driveway

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Tar has been spilled all over our driveways. We have video of Vance Brothers driver carelessly spilling tar on our driveway. Despite multiple attempts to clean it up, it looks horrible. Tar has also been washed down to the lower driveway and is all over our dog. The driver also ran into our neighbor's stone mailbox column causing damage that has not been addressed.
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Preferred solution: Please clean our driveway and restore it to its original state.

User's recommendation: Do not hire.

Resolved
Alexandrine d

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Verified Reviewer
| map-marker Kansas City, Missouri

Resolved: Chip and seal road work damage to vehicles

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Updated by user Dec 11, 2018

I had someone from Vance Brothers call me name was Kevin nordhues and also talk to Bruce and they got my windshield replaced and refunded what I had already spent on the windshield trying to fix it but no one has done anything about the road yet it still has rocks all over it and the windshield is 5 days old and they're still rocks flying everywhere on the road but they did fix my windshield will see how long it will stay fixed with the way the road is which is not either one of them are supposed to take care of that someone else in their office is supposed to come look at it so I don't guess they've been out anywhere because the road still has rocks flying everywhere

Original review Nov 28, 2018
The Vance Brothers chip and sealed the road that I live off of they were hired by Morgan County Mo. Mo.dot In Missouri and 18 people so far that I know of have got chipped windshield cracked windshields and they are doing nothing about it I have called them and talk to mr. Lyons e his voicemail and he has not returned my call I called Morgan County and talk to mr. Bryant and they're keep blaming it on each other and they said that Mo.dot. Picked bigger rocks is why everybody's having cracked windshields and it's gotten to the point of ridiculous and they will not get back with anyone and you cannot drive down the road without getting a crack in your windshield or chips mine has about 26 chips and 2 ft crack and I've already had it fixed once and all the rest of damage happened after I fixed it again
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Reason of review:
Poor customer service

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