New Reviewer

Ram 3500 **** Airpark ram Scottsdale

I purchased my Ram 3500 **** from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues, nor do a buy back. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of *** on the road. Please read #15. 1) The exhaust break does NOT work, 100% of the time. 2) There is no power from the turbo. I can't even tow my 10,000lb toy hauler up a hill. On my way to Flagstaff a 1973 40' Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram can't fix this. 4) Passenger light on step is now out. it was working when I dropped it off on 12-3-14 5) Steering wheel is still sloppy. There is to much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. The tires on my Ram 3500 are not to load specs, that Scottsdale Airpark Ram installed. 10) There still is loud eerie creaking noises coming from truck, when in off position 11) The horn, sometimes sounds weak. You can hardly hear it. 12) Still no power, and lag when towing a trailer. 13) The truck auto starts on it's own. 14) The truck will not let you in sometimes when using the remote. 15) BE VERY CAREFULL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens. 16) There are so many more issues with this vehicle, and it's computer system, I could go on for hours. I would like to start a class action law suit against Airpark ram Scottsdale, and Chrysler. If you have the same issues please call me at 480-248-****. Thank you, Todd Meyer
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ID
#582071 Review #582071 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Cons
  • Service
  • Lies about the ram 2014
  • Bs i have to go through
Reason of review
Damaged or defective
Loss
$65000
Preferred solution
Full refund

Horrible Service on 2014 GT500 purchased from them

Nearly every time they have worked in my 2014 GT500 they have damaged it in some regard. They have torn carpet in my trunk, scratched up the inside of my car, and after replacing my center console to correct a defect present at sale, my shifter came apart while driving on the highway... Scary! They are rude, do not want to listen and help, and just want to take your money and move you along. I have been to *** and back with these people. Not I or anyone in my family will buy any more cars from this dealership group. Rewarding poor customer service just does not make sense.
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ID
#507595 Review #507595 is a subjective opinion of poster.
Location
Grapevine, Texas
Loss
$10000

Tent Sale turned into No Sale

My husband and I went to a tent sale with many dealerships available there. I had received an email to talk to Zach at Midway Chevrolet. We never saw Zach. We were helped by Ben who was very nice and helped us look at cars. We decided on a car that was advertised at $12,422. When he came back with the numbers it was priced at $13,999. When I asked why it was different, he said he was trying to 'help me out' - WHAT?! Oh did I mention it was 26.99% interest? We gave him our bottom line and he brought his manager over. He proceeded to talk to us and my husband used to work for Van Tuyl so he knows the whole process. He asked the manager if he could meet our deal and the manager said, "If I could, I wouldn't be talking to you." My husband stood up, reached out his hand to shake the manager's hand and said,"Thank you for your time." The manager just stared at him and my husband said "fxxx you & don't shake my hand then - typical Van Tuyl dealership" shame on us I guess. It won't happen again that's for sure!
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ID
#459395 Review #459395 is a subjective opinion of poster.
New Reviewer

Van Hyundai of Carrollton TX Rude, Sarcastic and Condescending dealer.

AVOID THIS DEALER AT ALL COST. Last Wednesday I was searching for a car to buy on the Internet when an email arrived on my inbox . It was from a local hyundai dealer in Carrollton with what looked like a very good offer. A 2011 Hyundai sonata GLS for about $17,400. After checking out the car images on their VanHyundai.com website, I noticed that an "e-price" button indicated the possibility to get an even better deal on that car. Ready to buy, I called in VanHyundai in Carrolton and asked for a sales person. I got a person who told me his name was "Chris" and after explaining the above, he told me with a Very sarcastic tone of voice that that car's "e-price" was the same as the listed price. So I thank him and was about to hang up when he begun to ask what I thought the car was worth, I told him that during my research one of the places I looked at was Edmunds, and this type of car was listed at $14,500 - $16,500 provided it was in outstanding condition and given the fact that this particular car isn't new or certified and it already has over 29,000 miles in it. The sarcasm and condescending words of this "Chris" person became intolerable as he begun to tell me to go to Edmunds and "buy a car from their lot". I waited until this person finished and asked to speak with a manager or director. A "financial director" came on the phone after a long wait and I just told him what had just happened. But I didn't go into the details as at that point I was truly upset with the experience. I just told this "financial director" that he was going to hear more about this online. So, here it is. Hyundai just lost a sale that was practically made. I will never buy a car from this Van Tuyl Group. Besides been a cash buyer with the entire cash to buy ANY car I want and a very high credit score, I simply can not stand condescending, sarcastic, rude and uneducated people who find joy in treating customers badly everyday.
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1 comment
#860928

I just walked out on this *** Van Tuyl Group! I quickly realized how the structuring is a pyramid scheme that is designed only to help their tenured sales reps!

I was always told that, "buyers are liars" and this other bs! I even lost customers because my manager would come out of no where saying, "I was losing control of the customer"! (All I did was let the customer look at the show room vehicle.) Internet prices are always lower than the prices advertised on the sticker price.

It's to lure customers in and the price on the Internet can be matched or beat, don't let those liars tell you other wise! Overall just go some where else and the best time to purchase a vehicle is at the end of the month like the last weekend of the month!

ID
#298060 Review #298060 is a subjective opinion of poster.
Location
Dallas, Texas

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