Van Dykes Restorers
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Van Dykes Restorers Overview
Van Dykes Restorers has 1.9 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service was friendly, Hardware made of brass, Merchandise and first customer service person.
Cons: Poor customer service, Horribly deficient products delivered, Items not as described.Recent recommendations regarding this business are as follows: "HORRIBLE", "Run Run Run - Dont do Business with them", "Buyer use caution and check for complaints".
Van Dykes Restorers has 1.9 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service was friendly, Hardware made of brass, Merchandise and first customer service person.
Cons: Poor customer service, Horribly deficient products delivered, Items not as described.Recent recommendations regarding this business are as follows: "HORRIBLE", "Run Run Run - Dont do Business with them", "Buyer use caution and check for complaints".
Most users ask Van Dykes Restorers for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Saint Louis, Missouri
HORRIBLE SERVICE
User's recommendation: HORRIBLE
Terrible company - want everyone to know
Preferred solution: send the correct oil rubbed bronze finish - not matte black
User's recommendation: Run Run Run - Dont do Business with them
Charlotte, North Carolina
Told I owe money
User's recommendation: Buyer use caution and check for complaints
Brooklyn, New York
Love The Items, Hate The SLOW Customer Service & Returns
- Merchandise and first customer service person
- Poor customer service
Preferred solution: Full refund
Myrtle Beach, South Carolina
Terrible customer service
- Customer service was friendly
Preferred solution: Deliver product or service ordered
GlibBandedPalmCivet810 I am so sorry to hear about your negative experience with us. I would love if you could email me and I can see what I can do for you! Please send me an email with your order number to customerservice@vandykes.com!
Experienced amateur, having renovated 7 houses.
- Horribly deficient products delivered
Preferred solution: Full refund
Keyport, New Jersey
Van Dykes Restorers designs and sells junk hardware and doesn't honor warranty
- Hardware made of brass
- Poor customer service
- Refusal to honor warranty
- Items not as described
Preferred solution: Full refund
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TameDragonfly - I am so sorry to hear about your experience with Van Dyke's Restorers. Please give us a call at (800) 237-**** and I will look into this order for you!