Manufacturer: Value City Furniture Category: Delivery Services Clear all filters (13 of 13 reviews match)
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so my headboard and footboard going to reschedule. Come get your furniture. This is totally unacceptable. I've waited over a month my furniture...
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I ordered their Kohler custom furniture 67 inch(loveseat) couch and 79 in couch 10/1/16 in store with financing.Sales rep and paperwork stated both will be delivered around 11/10/16. 11/12/16 67 inch was delivered. As of today I still don't have my 79 inch couch. But I...
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I liked
  • Sales rep
  • 67 inch couch i did receive on time
I didn't like
  • No one acted like they even cared
#986987
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I purchased a sofa in December 13 and I was suppose to get it the 30 . I call the store and they told that the delivery guy was supposed to be home from 10 to 2pm . I call again at and they told me that they guy was supposed to be at my home from 2 to 6 . I call again...
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Value City Furniture Delivery Service Review

#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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I was supposed to get my bed on 11/30/2016 still do not have it. From value city on the Carlisle pike. Stote # 092. Very frustrated i need to get ahold of coorpate. my # is 717-582-1825..
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user19376734

user19376734 They have terrible customer service and I will never return to the store 092 on the Carlisle pike Mechanicsburg again. waiting for 3 months is out of control. I have serious m...

I ordered my couch online and the delivery date was scheduled and confirmed, but then no one would show up or call to tell me that the delivery had been delayed.This has happened FIVE TIMES (5 weeks)! I have called customer service and even they don't know what's going...
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Kira2016

Kira2016 I'm really going through it with Value City as well, I think it's about time for a class action lawsuit, are you interested? Here's my story:In November 2015, I went to Value...

Waited on that day, moved all furniture. Gave it away, removed my old mattress. Nothing came that day, no call from the company. I called them, they tell me it was pushed until Saturday. How was it pushed until Saturday?! They could not explain. Which is fine, delays...
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1.7
I liked
  • Delivery men were nice that is about it
I didn't like
  • Customer service
  • Missing items
  • Staff
#904196
Reply to reviews
I went into my daughters room to unpack her things into the 2 cabinets that are installed on the bed and discovered the bed was even put together with all the pieces!!! VALUE CITY DOES NOT CARE ABOUT THE CONSUMER! IF YOU ARE A WOMAN DON'T SHOP THERE. IF YOU VALUE...
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They are lier.They do not deliver on delivery dates and the customer service is the worst. They needed to be sued for not keeping their promise. I ordered around 2500$ worth thing from them and they wrote on my receipt about the delivery date and yet did not deliver on...
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I didn't like
  • Not profesional manager
  • Quality of furniture and repair
  • Delivery service was a nightmare
#897656
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I purchased 2 beds from Value City.Upon having the delivery guys leaving my home my son and i discovered we had 2 pieces of jewelry stolen from my home. I called the St. Peters location and spoke to the manager Andy. After explaining the situation Andy proceeds to...
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Worst furniture store in america!!!! Delivered my furniture after waiting 3 hrs for them to arrive AT THE WRONG ADDRESS!!!!!! Then after calling them wanting my furniture they told me not today. I would NEVER EVER advise buying a *** tning from these rotten SOBs!! Godd...
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