Manufacturer: Value City Furniture Category: Customer Care Clear all filters (8 of 8 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
No help no warranty. Be cause of slight damage voids out any consideration
Read more
Anonymous

no help for me Thanks for letting me vent about value city Dearborn Michigan my complaint was explain away. The 2 mattresses i purchasr in March 2016 should no way be buckling,Value City Fur...

Value city furniture wasted my day off. I selected a bed and nightstand and they then informed me it was already sold, sorry! My salesmen did his best but another sales-person didn't bother to tag it. Manager made no effort to offer me a deal on another one. Just sorry...
Read more
The material is loosing on all three of back and they had someone come out to look at itApril 12th have not heard anything until May 6th between the time they tell me they will get back with and I called today Now they tell me there nothing wrong with my set and they...
Read more

Value City Furniture Customer Care Review

#865375
2.2
I have never hread such lies ....i was never told that this was a rental business. ..i went yo pay off furniture after paying almost all the bill to find out l now owe more than my bill started...i was lied to she never told me that i would be renting my furniture. .and i never go to rental stores..and i believe they would have been cheaper
Comment
Show

Value City Furniture Customer Care Review

#863274
I don't recommend it at all They have the worst customer service ever My bed frame needed 3 sessions in almost 1 month to be settled They keep sending you wrong items & make returning them very complicated
Comment
Show

Value City Furniture Customer Care Review

#842724
1.2
This is the worst place to buy your furniture from i have been waiting since February to have my repairs done on my merchandise and still nothing and i paid for a five year warranty and for what
Comment
Show
Bunch of LIARS and THEIVES. DO NOT LET THESE GUYS INTO YOUR HOUSE. I had a furniture pick-up scheduled. The guy who came for the pick-up ended up stealing a Best Buy gift card that was lying on the ottoman. Since my husband felt his behavior was a little fishy when...
Read more
I was told I had an $800.00 credit when my couch was returned to VCF in Fredericksburg after my dog vomited on it. I had the warranty but when they came out actually pulled up fibers on couch. To my horror I saw my return being resold in "as is dept". Yuck! It's been...
Read more