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I spent almost 3 grand on two beds both are in the landfill, a sectional that has been replaced 4 times now after a lot of hair pulling and screaming!! The sectional I have now and paid the warranty on is so broken down the floor is more comfortable! The guy came and...
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1.2
#1015925
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I purchased a sofa from VCF that contains 90% polyurethane foam which has 61 toxic chemicals within the foam. After becoming ill I contacted the company, and the picked the sofa up. I am still having problems in getting my refund from the store, and the credit card...
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My wife and I have purchased items from here, and just now tried to take advantage of their "warranty". We bought a bar, two pub tables, 4 chairs and two bar stools. We use two chairs regularly. The other two chairs and two bar stools are downstairs at the bar. I...
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I liked
  • Sales rep
I didn't like
  • Quality of product
  • Useless warranty
  • Customer services
#1006990
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Montana Country Review

#1016156
1.5
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Short Review for February 23, 2017

#1012655
1.5
I was told i would get my *** back today so i took off work now it next week...
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Value City Furniture Delivery Service Review

#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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Value City Furniture Sofa Review

#969881
I guess its my fault for buying a cheaper sectional for 700 bux but within 4 months of having it i dont think it should be comming apart!!!!
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Have purchased a mattress set, living room chair, and a recliner only 6 months ago. The recliner cost about $500. The corner has changed me apart, staples out from material on bottom just stapled to wood, back of chair frame loose and material looks like the chair is...
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1.4
Product
#1000421
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Woow! I'm so sorry about all your bad experiences. I must say that I purchased several items from VCF back in 1998, including a leather 3pc green Italian Family Room set and it is still in perfect condition. I clean it once a year with a good quality leather cleaner I...
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We ordered a dresser and queen size platform storage bed 2-16, with deliver to be 3/17/16. Bed came, not all parts there. Mirror just propped on dresser, not secured. Man came back the next day to secure the mirror and with part to fix the bed Said the bed was a 2...
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Product
#994195
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Purchased 2 reclining sofas,both the same.They looked very nice for the first 6 months,then the cushions started to sink.Purchased extended warranty.Called warranty company and they sent a guy out to look at them.The company said the cushions were not covered!Then Valu...
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I ordered their Kohler custom furniture 67 inch(loveseat) couch and 79 in couch 10/1/16 in store with financing. Sales rep and paperwork stated both will be delivered around 11/10/16. 11/12/16 67 inch was delivered. As of today I still don't have my 79 inch couch. But...
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I liked
  • Sales rep
  • 67 inch couch i did receive on time
I didn't like
  • No one acted like they even cared
#986987
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I have the worse experience in the store . The customer server are rude and dont answer my question . I purchased a sofa in December 13 and I was suppose to get it the 30 . I call the store and they told that the delivery guy was supposed to be home from 10 to 2pm . I...
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Contact Value City Furniture

Headquarters Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, OH 43219
Phone:
(888) 428-8818
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I bought 2 identical sofas because of a huge great room. Was told they were leather; and I know the difference in leather. Start peeling real bad, had warranty that was not honored. Told me happened because body oils from setting on them, I thought that's what sofas...
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Product
#978974
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