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I purchased my 2 sets of brown recliner sofa and a black launch set from value city furniture in Amherst.,NY location 3 years ago. The launch started getting tear off and crack and brown sofa chip of leather . I called them ,one of their technician came ,look every...
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1.0
Product
#1034377
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so...
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I spent almost 3 grand on two beds both are in the landfill, a sectional that has been replaced 4 times now after a lot of hair pulling and screaming!! The sectional I have now and paid the warranty on is so broken down the floor is more comfortable! The guy came and...
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1.2
#1015925
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Short Review for April 21, 2017, Pc_bad_quality

#1037485
1.2
What ever you do please do not waste your money. Buying furnuture from Value City this company is a rip off. There Furniture is TRASH.
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Montana Country Review

#1016156
1.5
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Short Review for February 23, 2017

#1012655
1.5
I was told i would get my *** back today so i took off work now it next week...
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Value City Furniture Delivery Service Review

#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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I purchased a sofa from VCF that contains 90% polyurethane foam which has 61 toxic chemicals within the foam. After becoming ill I contacted the company, and the picked the sofa up. I am still having problems in getting my refund from the store, and the credit card...
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My wife and I have purchased items from here, and just now tried to take advantage of their "warranty". We bought a bar, two pub tables, 4 chairs and two bar stools. We use two chairs regularly. The other two chairs and two bar stools are downstairs at the bar. I...
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I liked
  • Sales rep
I didn't like
  • Quality of product
  • Total disregard for customer after the sale
  • Useless warranty
#1006990
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Have purchased a mattress set, living room chair, and a recliner only 6 months ago. The recliner cost about $500. The corner has changed me apart, staples out from material on bottom just stapled to wood, back of chair frame loose and material looks like the chair is...
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1.4
Product
#1000421
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Woow! I'm so sorry about all your bad experiences. I must say that I purchased several items from VCF back in 1998, including a leather 3pc green Italian Family Room set and it is still in perfect condition. I clean it once a year with a good quality leather cleaner I...
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We ordered a dresser and queen size platform storage bed 2-16, with deliver to be 3/17/16. Bed came, not all parts there. Mirror just propped on dresser, not secured. Man came back the next day to secure the mirror and with part to fix the bed Said the bed was a 2...
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Product
#994195
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Purchased 2 reclining sofas,both the same.They looked very nice for the first 6 months,then the cushions started to sink.Purchased extended warranty.Called warranty company and they sent a guy out to look at them.The company said the cushions were not covered!Then Valu...
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I ordered their Kohler custom furniture 67 inch(loveseat) couch and 79 in couch 10/1/16 in store with financing. Sales rep and paperwork stated both will be delivered around 11/10/16. 11/12/16 67 inch was delivered. As of today I still don't have my 79 inch couch. But...
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I liked
  • Sales rep
  • 67 inch couch i did receive on time
I didn't like
  • No one acted like they even cared
#986987
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