filters
state:
Show
city:
Show
category:
Show
product:
Show
I'm glad I read the reviews before purchasing. We went to the store and found a couch, but decided to read reviews before purchasing. So glad we did. Thank you for honest reviews about Value City Furniture. You saved me $800 dollars. The Sales person was nice,...
Read more
2.6
I liked
  • Customer service
  • Sales people
#869463
Reply to reviews
I took off work today waiting for a delivery. The furniture delivered damaged and missing a piece. The store where it was purchased was not empathic. I was referred to the delivery center in which I requested that they pick the furniture up today. I was told this...
Read more
Acceptance now is a rent a center, fraud makes you think its value city. They will say words like finance, payments and 90 days same as cash. They never told me its a rent monthly charge, they did slip two papers in the envelope that said lease. The receipt said...
Read more
Anonymous
Mad Nanny

We borrowed $1900.00. In the 90 day period we paid almost$1300.00.After paying $208. 00 for 15 mnts.the pay off was $1700.00. We were told we would get the $150.00 for delive...

Sofa Review

#833481
1.9
Terrible, Terrible, Terrible, service! I will NEVER spend MY money here again. I've had my sofa replaced three times because it falls apart. The last time I asked for my money back and I was told no. I can only have my sofa fixed. It's unrepairable and I spent over $800.00 on it.
Comment Be first to start a discussion
Show

Furniture Review

#821016
1.0
False advertising. I ordered a lot of furniture. It said 3 weeks till delivery I was ok with the long 3 weeks just before a special event. Then they call and say order is on back order and it will be 3 more weeks. Wow over 1 month for furniture. Would have never purchased if I knew I would not have furniture for the event like it said online. Awful company
Comment Be first to start a discussion
Show

Value City Furniture Furniture Set Review

#806892
1.0
Value city on eastern Ave workers need to be retrained. They delivered the wrong bedroom set to us twice. They have a nasty attitude up there. I am very disappointed
Comment Be first to start a discussion
Show

Value City Furniture Sofa Review

#786376
Hey ppl dont waste ur money buy sofa whith this valie city furniture i but set sofa first miss parts realy bad Quality merchadise and i reselect those coming whith damage on the side i send back i ask for my money back i ending paying for the deliver cuz the bad merchadise i waste momey and time dont buy staff from this ppl if dont wanna headache date 01-12-15
Comment Be first to start a discussion
Show
VCF called to confirm my delivery day and time 2 days prior to delivery. Furniture never showed and when I called to inquire they stated the day had been changed to 5 days later. I never received a phone call about the change and they stated the delivery day can change...
Read more
Dont buy anything from there its cheap and will break in a heart beat
Read more
Anonymous
Anonymous

Yea found that out the other day and the sales rep had the audacity to say that the furniture that they sold me was not good and was cheap ! They are very rude but the manage...

I purchased a furniture set from a great salesperson named Ashok Patel. He helped me find the best prices and the best service I have ever had with furniture. I would recommend him to all people because he knows what he is doing! so stop by Value City Furniture in...
Read more
My husband made a bed purchase for me and we had to reschedule 3 times. The bed was to finally be delivered on Sunday and we waited all morning for the delivery when we got a phone message they had been to our house and left because they could not wait. We called back...
Read more
I purchased a love seat and sofa from Value City back in June of 2015. Less then 6 months after I purchased my set the cushions started going flat. I called the store to get replacement cushions in February of 2016 and it's now May and I have not received my...
Read more
Do not trust them..im about to go to court ..imm fighting this im not paying anymore til they give me a better contract...i pay almost two hundred a month and 12 goes to my furniture ...they never told me this or showed me paper of this this is worst than rental...
Read more
The material is loosing on all three of back and they had someone come out to look at itApril 12th have not heard anything until May 6th between the time they tell me they will get back with and I called today Now they tell me there nothing wrong with my set and they...
Read more