Mark T Xdc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stole our $12000.00 deposit and delivered nothing.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Valubuild Panel Homes - Stole our $12000.00 deposit and delivered nothing.
Sent Jan $12000.00 deposit in 2021 for a panel home kit. Never got plans. Never got anything except excuses. He took our money and used it for his own expenses.
View full review
  • 1st house was and is great
  • Stole our money on second house

Preferred solution: Full refund

User's recommendation: Stay away

map-marker Mastic Beach, New York

Jan Brown is a slug

Used product before for someone else. Had fire in my house, sent them check from insurance company, only owed shipping cost. by the time I received permit from brookhaven. called to have delivered and number was disconnected in Florida warehouse. Called Jan Brown he said he had my file, but not the kit I paid for. I was told it was a francise and he felt bad but couldn't help me. I'm out 37,000. for kit not to mention the 6600.00 for stamp plans then an additional 3300. for changes to those plans. Still live in basically half a house, because that is all the money we could scrape together. The part of our house that the kit was suppose to finish is still the same. I have tried to send emails for several years now and no answer. I have even pleaded to receive at least half what is owed us in material. Jan Brown refuses to reply. His company is the worst. I wish I had the funds togo after him and his company for what they have done to my family.
View full review
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered


IF in fact the company you went through WAS a Franchise you have nothing to back yourself up. The main corporation is ONLY responsible for any portion thereof they were paid for.

So you would need some kind of proof of payment from the franchise to the main entity. Brown is no more liable for what a Franchise owner did or did not do to you than Burger King is. It is though in the eyes of the law that it Is another company all together. It is in no way his obligation to provide you with ANYTHING other than legal support in way of documents received by the Franchise if he in fact even ever got any from them.

People just don't understand that just because one company claims to sell for another as a Franchise unit, that it is that specific unit operating as it's own company. You can't hold an owner of one corporation legal liable for the actions of another UNLESS you can prove one was in agreement with the other over a specific situation. In this case it is VERY possible that a faltering Franchise never even got the building plan information outside of it's own doors.

If every main company with Franchises was legally liable for what all of it's individual owners did there would be NO MAIN COMPANIES due to all the legal suits against the individual company franchises. IT is in no way Brown's issue per the law.

reply icon Replying to comment of Guest-1088073

They main problem. No where in the contract was it noted that they were a licensed Franchise of Valubuild. When you pull up Valubuild as a web site I was directed to them.

View more comments (1)
map-marker Toronto, Ontario

ValuBuild and Jan Brown ripped me off

I contacted Jan Brown ValuBuild last year to do a project for me. Long story short, they can't deliver on any of their empty promises. The place is run by one guy who tells you whatever you want to hear. There seems to be an excuse every step of the way, and it is never his fault. It's allways someone else who is at fault. He really does not know what he is doing, and needs to go back to selling snake oil. He kept asking and demanding money deposits for no results. It was all about paying his bills, and not getting you your home. I wasted so much time and money with ValuBuild, please don't do the same. There are too many other professional people out there to use.
View full review
rshort S
map-marker Buffalo, New York

Valubuild Rip Off

Valubuild in Delray Beach Florida took approximately $15,000 from me for the purchase of building materials. They claim to be a manufacturer of structural insulated panels. These panels are used in place of conventional framing to build energy efficient homes. I worked with their drafting department for about three months on my particular design. A price was determined and I signed the contract for that price and forwarded $2,000 down payment. They later requested another $3,200 for "heavy engineering". In accordance with the contract, $10,500 was disbursed from my construction loan in order to ship the materials. Then to my horror they informed me the price increased by approximately $17,000 !!! Please note that they informed me of this substantial price increase after they gashed me for $15000. So far all I have for the $15,000 Valubuild received from me is a set of plans, a manual, and *** in my pocket I couldn't afford. Four years later all I received is a set of drawings and a manual. I ended up using a local company, Thermal Foam. They gave me great support as well as an excellent product. One lesson in this is to have an attorney you can trust involved in any transaction where there is substantial money involved. Unfortunately for me, my attorney was either incompetent or just didn't care.
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article