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Valor

Valor

www.valorfireplaces.com
What is your customer experience with Valor?

Valor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Valor reviews show a 3.0 star rating from 2 customer reviews; overall sentiment is mostly neutral with comments about high prices, poor reliability and diversity of products, and strong customer complaints including "RUN THE OTHER WAY".

Key Takeaways for Future Customers

  • Expect mixed Valor reviews and neutral ratings from a small sample.
  • Watch for billing and deposit issues and potential refund delays.
  • Customer service responsiveness is a frequent concern when researching Valor.

Negative Feedback / Risk Areas

  • Deposits not credited to accounts and requests to add or refund money.
  • Poor customer service: no replies, unreachable by chat or phone.
  • Privacy and conduct complaints about staff behavior affecting trust.

Positive Feedback

There is limited positive feedback; ratings are evenly split so some customers are neutral or somewhat satisfied.

View full overview ›

Media from reviews

Valor - Deposit issues amount not credited in...
Valor - Complaint with Sales RepValor - Email chenge
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Shakthivel R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Deposit issues amount not credited in...

Valor - Deposit issues amount not credited in...

Dr.mr and md I recherged valor betting game Deposit amount not credited in my account 10000 rupees only

Loss:
$10000

Preferred solution: Full refund

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Axe998

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Limestone, North Carolina

Complaint with Sales Rep

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A sales rep seduced and slept with my wife on multiple occasions, starting when she was a minor.
  • - I will present documentation and speak to someone.
Valor - Complaint with Sales Rep
Updated by user Jul 16, 2025

Destroyed my mental health, destroyed my military career due to mental and physical health decline.

Original review updated Jul 16, 2025
Before, during, and after my enlistment in the United States Marine Corps, one of your sales representatives seduced and slept with my wife, his work associate, on multiple occasions, knowing I was active duty serving the country far away from home. He began flirting with her and seeking her out when she was still a minor.

I am finding more and more information out concerning the activities that took place, and it is disappointing to think that you hired a man willing to not only defile a marriage but destroy the family of a uniformed service member.

I certainly wouldn't hope that this kind of behavior aligns with Valor's core values. I would like to speak to someone concerning this, and I will present documentation proving the affair.
Pros:
  • No morals
Cons:
  • No morals

User's recommendation: If they’re willing to screw your wife they’re willing to screw you.

View full review
2 comments
Guest

Your issue is with your wife, not the other person. If it was a one-off, she’s weak and can’t control herself.

Good riddance.

If it was multiple times, then it was poor judgment on her part putting herself in that position, repeatedly. This sales rep wasn’t reciting wedding vows to you.

Axe998
reply icon Replying to comment of Guest-2719030

I hear ya big dog, I agree with everything you said about her. It boils down to integrity, he knew our situation and took that as an opportunity to use her as a hook up for years while also cheating on his girlfriend.

If he’s willing to be that shady in his personal life how shady is his professional, who will he screw over for his benefit when it was that easy to do this. Not a sales rep I’d want

View more comments (1)
Anonymous
map-marker Charlottesville, Virginia

HORRIBLE HORRIBLE, BAD, DISGUSTING CUSTOMER SERVICE.

AI Highlights
  • - Customer service is horrible; no one answers or is available.
  • - A fireplace professional spent weeks trying to reach someone; no calls or chat.

HORRIBLE HORRIBLE, BAD, DISGUSTING CUSTOMER SERVICE. NO ONE ANSWERS, NO ONE AVAILABLE FOR ASSISTANCE.

EXCEPTIONALLY HORRIBLE AND FRUSTRATING COMPANY. WILL NEVER BUY FROM THEM AGAIN. MY FIREPLACE PERSON HAS SPENT WEEKS TRYING TO GET THROUGH TO SOMEONE ABOUT AN ISSUE.

NO ONE RETURNS THE CALLS, CAN'T THROUGH ON CHAT. REALLY DISGUSTING COMPANY.

User's recommendation: RUN THE OTHER WAY

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Anonymous
map-marker New Cross, Lewisham

Can’t, register my gas fire l bought for over£500 what kind of firm is this

AI Highlights
  • - Online purchase of Valour model no347 Helmsley not registered.
  • - No receipt was sent; only bank statement is available.

I bought a valour model no347 Helmsley two weeks ago on line from you and you refuse to register my purchase. What is going on l have had it installed by a registered plumber., and you never sent a receipt all I have is my bank statement which l will be going to see shortly.

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Ramchandra P Rcq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Email chenge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Valor - Email chenge
Contains 1 confidential file for company representatives

"email chenge"

My email address right email address is ramp67759@***.com please change

And my payments

User's recommendation: email address change

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Waynette Syy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My Deposit Not Add My Wallet mohitchauhan11478@***i

Contains 1 confidential file for company representatives

My Deposit Not Add My Wallet Please Add My Deposit My Wallets mohitchauhan11478@***i

Please Refund My Money My Wallet Thank You For Valor Team

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Jaipur, Rajasthan

Mera paisa bhi cut ghya aur balance bhi nhi aaya

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Castumer care bhi kuch nhi batate hai mera paisa na to refund hua hai na hi app mai aaya hai balance 0

User's recommendation: Valor app frod hai

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