Valleywise Health
Valleywise Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Valleywise Health has 1.0 star rating from 1 review and sentiment is clearly negative; recent recommendation says avoid them if possible.
Positive Feedback
Few or no positives noted; price was described as high and services did not meet expectations in Valleywise Health reviews.
Negative Feedback / Risk Areas
- Hidden billing practices and unclear charges led to a $213 surprise and unresolved billing disputes.
- Poor customer service with rude representatives and no supervisor follow-up, a common customer complaints theme.
- Perceived low value from consultations and limited explanation of services.
Key Takeaways for Future Customers
- Confirm fees and billing policies in writing before appointments to avoid unexpected charges.
- Be prepared for possible difficulties reaching supervisors or getting satisfactory customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Valleywise Health has 1.0 star rating from 1 review and sentiment is clearly negative; recent recommendation says avoid them if possible.
Positive Feedback
Few or no positives noted; price was described as high and services did not meet expectations in Valleywise Health reviews.
Negative Feedback / Risk Areas
- Hidden billing practices and unclear charges led to a $213 surprise and unresolved billing disputes.
- Poor customer service with rude representatives and no supervisor follow-up, a common customer complaints theme.
- Perceived low value from consultations and limited explanation of services.
Key Takeaways for Future Customers
- Confirm fees and billing policies in writing before appointments to avoid unexpected charges.
- Be prepared for possible difficulties reaching supervisors or getting satisfactory customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hidden billing, bad customer service
- Billed $213; no billing explanation.
- Rate is $70 per 15 min and wasn't disclosed.
- Nutritionist seemed to read from a site, and the rep was rude.
Spoke with a nutritionist for a medical referral. Never once was any process explained for billing, what is expected, the service, etc..
I was basically read to off a website and some brochures and every conclusion I came to she just agreed. Get a bill for $213 a couple weeks later. Never once was it explained that they charge $70 per 15 minutes. Called to get explanation and why this was not explained and was told its my Insurances fault for not paying and they will not do anything.
When I asked to speak with someone else she said she would send an email to a supervisor and thats when the attitude came out. Rep turned rude, refused to even answer questions anymore and didnt even verify a number to call me back.
Worst part, the nutritionist was just a waste of time. I can read a website
- Rude customer service
- Bad service
- Hidden billing
Preferred solution: Let the company propose a solution
User's recommendation: Avoid them if possible, find a reputable place to go
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