Sandra S Fnk

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Verified Reviewer
| map-marker Irving, Texas

My Cat was miss treated while in there care.

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I left my cat with the Vet for 2 weeks while vacationing. He was supposed to have a cage in the kitty room that had a large picture window and cat run with toys and climbing area. The second day the clinic Manager decided he should be quarantined because he has feline Aids. I had been told by a long time Vet at the facility that it is not contagious from casual contact. Plus only one cat is permitted out of a cage at a time. He was put in a room with no windows, toys or cat run. They called it a quiet area. They didnt tell me they had moved him when I called to check on him ( twice) not when I went to pick him up. But I noticed he wasent in the room where the other cats are kept when I went to pick him up. Only after asking where he was did they tell me he was being kept in a quieter area. I asked to see this area and thats when I was taken to a storage closet where his cage was. They never mentioned that they were keeping him anywhere other where all the other cats were kept. Lying by omission. Telling me he was doing great, hitting lots of attention. He lost a pound while staying there and his behavior was depressed upon returning home. He was traumatized.
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User's recommendation: Don’t board your cat here if the carry feline Aids or Lukemia.

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