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  • Customers like
    • Installation team arrived on time 1
  • Customers don't like
    • High blood pressure due to salt 1
    • Increased water bill due to system 1
    • Poor customer service 1
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I had the sales rep Mayra cone over to the house and she was awesome the product is great also... but the install is a different story the guys came in i told them i wanted the water lines through the attic and the softner & filter in the garage and they had a fit, they ended up putting the equipment in the garage but ended up making a shallow trench in front of my house to pass the plumbing through, they cut corners on everything they did,... Read more

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My door says no solicitation. Please tell your people to read before ringing my door bell...

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Wow just spent over 2 hrs with a rep David and he was an absolute gentlemen and went over all of the products, the tests, the demonstrations. Explaining everything. However we had requested a 24hr time period to discuss this because it was such a large purchase. No the company doesn't do that this is a special offer with all the products and bla bla bla. Well after talking with him a bit more and him stating that he couldn't give us the 24hr... Read more

Was this review helpful? 3 1

We bought our water system about 8 months ago. When the sales rep “Deif” arrived at our house, he showed us how our water could be improved, how it would make cleaning the shower easier and the bonus was the 5 years of cleaning supplies. We were impressed and bought the RO system. He scheduled a team to come install the system, arranged financing and promised to come back in one month to see how the system was working and if we had any problems... Read more

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Cool 6th grade science experiments but so pushy to buy something so blatantly overpriced.

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This salesman Wayne, comes to my house, insults me by asking if my 16 year old daughter was my wife. After His presentation, I simply told him I was not interested in his product. This "professional" then says to me "I wish you would've told me this before I began and not wasted my time. It costs money to come to these home visits." What a bunch of idiots. I'm glad I wasted his gas and money. Oh the $25 gift card was taken back by ole Wayne,... Read more

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This is by far the worst investment i have made. This company was so quick to sell their product and install the same day but when issues came up they were the rudest unprofessional company i have dealt with. The main supervisor called me a liar. When they installed the water filter for drinking water they said it would take couple of days so that the oxygen would clear up and the water would be crystal clear. Well it has been over a year and... Read more

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I've been a long time customer of Valley Environmental Resources for years now and wanted to share my experience with this awesome company. When i first learned about the company i didn't know what to think. I've heard of door-to-door sales companies and the horror stories of pushy sales reps such as those in Kirby so i was surprised when everything was handled professionally with absolutely zero pressure. I never once felt coerced into making... Read more

Was this review helpful? 0 9

I purchased a water softener from Valley Environmental Resources Inc. 9299 W. Olive Avenue #112, Peoria, AZ 85345 Phone: (623) 937-4423. It has not worked properly from the day they installed it. I have called and complained on several occasions and have received the run around each time. For the price I paid for the item I purchased, which was almost $6100 I thought I would get good service. I did not and have not. I have been treated rudely... Read more

Was this review helpful? 6 38

This company randomly stops by homes to request water samples. They called to make an appointment to tell me what my sample revealed. They did not show up for the first appointment; they said they were overbooked. When they did not show up for the 2nd appointment, I called them and when they returned my call, they wanted to reschedule the appointment. I told them I was not interested in rescheduling. Why would I deal with an irresponsible... Read more

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