Worst customer service ever

Paid cash for truck ! Every car trick in the business !!!! Worst customer service ever ! Lied to on many occasions !!!! Bought truck on April 21 2017 !!! Still cannot register truck as they will not send title !! Do not walk from these *** bags run !!!!!
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#1077466 Review #1077466 is a subjective opinion of poster.
Valley Chevrolet Customer Care
Reason of review
Poor customer service
Advanced Reviewer


I went to Valley Chevrolet in Wilkes Barre Pa to have my brakes inspected. Almost every place in our area does a free brake inspection such as Cole Muffler, Monroe, Kost etc. Not valley Chevrolet. They charged me $41 just to tell me I needed new brakes. That treatment will result in me not buying my new car from them. They not only lost my service business but they did not realize I was going to purchase a new car from them in the future. I would not waste my time complaining, I should have asked if there would be a charge. I assumed it to be free. You know what they say about assume. I doubt Kenny Wallace needs this kind of income.
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#440433 Review #440433 is a subjective opinion of poster.
Wilkes Barre, Pennsylvania


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Customer Care


Valley Chevrolet is a car dealership which specializes in sales of new and pre-owned Chevrolet vehicles. The company was founded in 1926. Its headquarters is based in Wilkes-Barre, Pennsylvania, United States. Valley Chevrolet offers vehicles with coupe, hatchback, sedan, SUV, and truck body styles. The company finance department helps to fill out an application form and get a car loan. There is an online tool to calculate loan amounts, payment periods, and interest rates. Valley Chevrolet provides inspection, maintenance, repair, and upgrade services. They can be scheduled by email and by phone. Customers can order OEM parts and accessories for different Chevrolet models. The company accepts all major credit cards.

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