Skip to content
  • Login
Valley Beauty

Valley Beauty

www.valley-beauty.com
What is your customer experience with Valley Beauty?

Valley Beauty Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Valley Beauty has 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Large assortment, Nice website, Youtube videos for product use.
    Cons: No attempt to replace product, Old product, Refusal to post negative reviews.

  • Recent recommendations regarding this business are as follows: "Use caution w/expensive items that they may not sell a lot of".

View full overview ›
Laura G Bkl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very expensive old product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives
Updated by user Apr 23, 2022

I don't know why my issue is marked "resolved" as it is still unresolved. I have not been contacted by Valley Beauty and I still have the old product.

Original review Mar 24, 2022

I paid $245 for a Kerastase kit that is old. The kit has two items that have to be mixed together.

The product is old and will not properly mix. It has a strange smell as well. The contents were dusty as if the kit was maybe used for a display before I received it. I divided my payment into four installments so I'm still paying for something unusuable.

The website "invited" me to review my purchase, which I did three times, but because it's negative they will not post it. I am giving two stars because they do have a lot of good brands but they make those brands look bad by selling old product.

View full review
Loss:
$245
Pros:
  • Large assortment
  • Youtube videos for product use
  • Nice website
Cons:
  • Old product
  • Refusal to post negative reviews
  • No attempt to replace product

Preferred solution: A fresh kit

User's recommendation: Use caution w/expensive items that they may not sell a lot of

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article