Anonymous
map-marker North Bergen, New Jersey

Damaged

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Airlines damaged new carry ones they asked for a letter stating they cant be repaired and cost for new ones
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Crystal C Ory

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Verified Reviewer

My clear acrylic powder wasn't sealed when I received my order.

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One of my powders was unsealed when I received it. My very first time ever ordering anything from Valentinos. It was my clear acrylic powder. I'm so very disappointed because I've called twice to see about maybe a new bottle in replacement or maybe store credit. But I wasn't at all a concern for there customer service
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Pros:
  • Great products
Cons:
  • Unhappy with unsealed spilling powder

Preferred solution: Let the company propose a solution

Eva S Oxe
map-marker Royal Oak, Michigan

Silver buttons falling off on an expensive purse

Purchased an expensive black Valentino Handbag and slowly the silver buttons started to fall of to the point it is embarrassing to carry a purse like that ! I wrote about it and a gentleman answered wanting my address but nobody is responding or taking care of it ; I sent a picture . All I wanted is replacement buttons that could possibly be sown back .
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Loss:
$450
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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