Ramah Vtl
map-marker San Diego, California

Bait and Switch Rent Valentia Apartments

WARNING!!! DO NOT LIVE HERE!! I cannot warn against this place enough. Terrible management, they did nothing but give us the runaround on our lease after living there for over a year and then when we finally did resolve our lease and decided to renew for yet another year, they apparently gave us the wrong lease with the wrong amount so when we went to pay our rent it charged us an extra $125 per month, despite a fully signed and executed lease to the contrary. When we tried to resolve this, we were effectively told to either pay the increased amount or default on our rent, with no regard to the ONLY legal lease that was on file.

This is not the first incident of this nature, this is a badly mismanaged complex that takes nothing but a hard line stance of "we appreciate you living here, but if you don't want to pay our increases or comply with our nonsensical changes, feel free to leave". Absolutely ridiculous with no regard to the tenants.

All I can say is if you choose to live here I hope you never have anything go wrong or have any disagreement with management because you can expect nothing but a giant F off.

View full review
Loss:
$1500
1 comment
Guest

Hello there. Shea Apartment Living's corporate team is interested in hearing more about your situation as our goal is always to deliver excellent service to our residents.

Please send us a note to support@***.com and we will gladly get to work on reviewing your situation.

We thank you so much for being a resident at Valentia and hope to hear from you soon.

--Shea Apartment Living

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