Val U Vet Reviews
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Val U Vet Reviews
*** service and workers
They were very rude and there was a very long wait time. Most of the workers were too busy talking and laughing amongst themselves to bother helping out the line, and the doctor seemed *** bent on trying to force people to buy medication. My dog doesnt have fleas?? Never has had any. Insinuating that my dog somehow has fleas and ive managed to go 7 years without ever seeing a flea, flea *** or any itching is essentially calling me a stupid dog owner. So *** off. And as for the other workers, sitting around with your thumb up your *** complaining about your bosses and other coworkers in front of clients is unprofessional and really shows me the kind of company this is. Plus the shots were more expensive than I could've got else where and when I tried to clarify why my dog needed more shots and what they did they talked down the whole time. One guy (the only nice one, though he seemed new and didnt know what he was doing) went to ask the boss a question and she was very rude to him. They were all very rude to one another and acted like I was an idiot for not knowing medical lingo. And once the line died down and I was waiting for my test results to come back (which was a hassle anyways, you can call me with that information.), they were all sitting around talking horribly about their bosses and coworkers and excoworkers. If you hate your job so much that you have to talk about it in front of me, then quit. I dont want to hear that *** Wont be coming back here for the *** service, long wait, and expensive prices. The only nice guy was the dark haired boy but his niceness doesnt make up for incompetence.
Reason of review
Poor customer service
Tammy was extremely lazy and rude!!!
Usually I have a good experience with the girls from Valu-Vet, but the last time I went to take my dog in for shots, I was greeted from the most rude and uneducated employee I have ever had the displeasure of speaking with. Tammy was her name and she would not help me with anything and all she did was yell at the other girls to try to make them look as ignorant as she was. I will not be taking my pets back to any stops that Tammy will be working in the future and if Valu-Vet wants to maintain a solid customer base, they should think about firing rude and obnoxious employees like TAMMY!!!!
Rochester, New York
- Other girls
Reason of review
Poor customer service
Ethical conflict of interest
I went to Valu-Vet for flea medication for my dog. I researched the veterinary literature and determined that Comfortis (spinosad) was the best choice because the Revolution (selamectin) that the dog was taking was not killing the fleas. I wanted the brown package of Comfortis (60-120 lb dog) of six tablets for my dog, and I would then break the tablets in half (for a 30-60 lb dog) and have enough prophylactic medicine against fleas for twelve months. The tablets are given once per month. This practice is done all the time in veterinary and human medicine, and there is no contraindication to this practice with this type of medicine or tablet. ValuVet refused because they wanted to sell me 12 pills for a smaller dog size (blue package for 40-60 lb dogs) so that it would have doubled my total cost for flea prevention from $100 to $200 per year. In human medicine, it is unethical for doctors both to prescribe medicine and sell medicine to their patients because it is a conflict of interest, but this practice is rampant in veterinary medicine. Furthermore, in human medicine if a doctor changed her prescribing habit in order to maximize a profit from a drug, it could result in criminal charges against the physician. Why is this practice tolerated in veterinary medicine?
Buffalo, New York
- Attitude and veterinary ethics
Reason of review
Poor customer service
Told to have my dog put down in three days or they will notify the authorities
My 12 year old Back Lab, who i saved as a puppy at 8mo, condition has been deteriorating of the past few months. He has had a few days where he was less than peppy but on most days including two days ago he was prancing around asking for treats and to be left outside. He was diagnosed a few years back with fatty tumors and we got used to his somewhat "lumpy" appearance but his abdomen was now getting more and more expanded. He was still the sweet dog we know and love but we were still under the impression that the fatty tumors could be at fault because he was still energetic, eating and going to the bathroom regularly. Then beginning last week he had a swollen rear leg. We waited a day to see if perhaps it was just a bug *** but he started losing his pep a bit so we thought we should take him in for evaluation. We thought that if he had possibly he had been bitten by something in the yard he may need treatment. we reluctantly decided that it was time to take him in for a checkup knowing that at his age and somewhat lumpy condition he might very well need to be put down if his condition worsened. Now to select the vet... My Ex wife and friend had just had a very good experience with Valuvet Sanford with a dog that needed spaying so we decided to go there rather than our regular vet which was a bit pricey. Well, it's what happened after that which enfuriates me. My girlfriend took off work for the afternoon anfd took him to Valu vet. After doing the right thing and bringing him in for evaluation she was told that he needed to be put down within 3 days or legal action will be taken. The Vet Charlie, stated that had I, the owner, come in they would have called the police and charged me with cruelty to animals. He said all of this after only a visual inspection of the dog. My dogs temperature was never even taken, a diagnosis was never made be analyzing his stool sample, no blood test, only visual inspection. Did I mention that my Girlfriend's 11 year old daughter was present during all of this. He stated to my girlfriend on the way out that she should tell me that I should never have any pets again. Can you say extremely unprofessional and immature behavior. M girlfriend and I have always had pets, our fdamilies have had pets, we are pet people. We vacation with our pets. Talk about kicking someone when they are already down. After she told me of this, I was shocked but yet fearful as I didn't know the law at the time. I went home from work the rest of the day to spend it with my dog thinking that he would actually need to be put down. I then decided to take him back to my original vet. I was again prepared for the worst but was very compassionately treated by my original vet. They were able to run the proper diagnostics including an xray of his abdomen. The diagnosis was that since he was eating, drinking and regularly going to the bathroom he could be taken home. However he had spenic cancer and he could last days, weeks or months but not more than months. They said to take him home and spend some time with him and Love him. We felt so much better and took him home. The following morning we received a very cheerful call from Valuvet asking us how are babies were doing??? seriously?? We are now considering legal action at this point but become distracted because our puppy's mood had very rapidly gone down hill and he was just laying on his bed in the family room most of the day with us. Much to my horror i walked back into the room with him later that evening only to find that he was taking his last breaths. He died in my arms within 5 mins. Children and adults crying over our lost Puppy we were forced to take him to a night petcare clinic to have his remains cremated. What a horrible thing to go through, this Sunday evening. Monday, after my girlfriend had gone through a horribly traumatic weekend, called our vet and notified them that our puppy's remains would be sent to them for us from the crematorium. She then receives another call from Valu vet. This time it is Charlie, the veterenarian that had verbally acccosted her days earlier. He was calling back to ask if "what had been discussed had been taken care of....." We will be likely be filing suit against valu vet as well as filing a complaint with the better business bureau along with the other three complaints that have already been posted. Valuvet is not BBB acredited by the way. I guess you get what you pay for..... Did I also mention that my ex wife who is Caucasion was treated well but my girlfried who is a Puerto Rican graduate of Harvard university and a teacher was treated horribly. This is not an accusation just an observation. I hope this information helps you decide whether or not to use a discount veterinarian.
Washington, District Of Columbia
Val U Vet - a bad vet clinic in DeLand FL
This place is run by DR.ERIN GREY, INCOMPETENT AND DUMB. I don't know how she got through vet school Maybe she cheated her way in? I took my two dogs there and walked away with two sick dogs and a bill over $900. Talk about being disgusted". I tell everyone I know to stay away from that place;. The guy who owns this group of pathetic clinics is an accountant:. He doesn't know the first thing about animals much less medicine.. All he cares about is money, money, money:. Forget having animals healed,'. AND HE HIRES POOR STUDENTS WHO CAN ONLY FIND JOBS AT HIS CLINICS?. They don't stay long either and you'll never know who you're getting or what kind of service you'll get,.BUT BELIEVE ME YOU'LL WALK AWAY WITH A HUGE BILL AND A SICK PET.
Val u vet sanford fl
I brought my 8 year boxer to valu vet at 11 am on 1/16/10 with what i thought was hip problems the doc checks his hip and does no other tests does not listen to his heart or look in his mouth gives him arthritis meds. my husband comes home in 3 hrs and dog is not moving gums white we bring him back my husband says what did you not see this before they do a blood test and all counts are low they come back and say he more then likely has cancer and needs blood transfusions or should be put down my husband refused and we took him home 3 hours later he was fine so we took him for a 2nd opinion 0n 1/18/10 this doc has 20 plus years experience he listens to his heart and says i think he has a heart problem with further tests it came back as a dangerous but treatable heart condition. VALU VET IN SANFORD FL ALMOST KILLED MY DOG. the vet looked like she just graduated from vet school.then when i called to complain out of 300.00 all i want is my money back for the first visit because he was miss diagnosed. the 2nd fee i am willing to pay because they did do the blood work they refused val u vet sanford fl is in it for the money not the animals