Vail Resorts
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Vail Resorts Overview
Vail Resorts has 1.7 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great ski areas.
Cons: Poor customer service, Scam insurance and shill insurance management, Terrible customer service.Recent recommendations regarding this business are as follows: "Ski somewhere else!", "Don't go there", "Just beware - if you try to use the "insurance" you will not be covered.", "O read the fine print".
Vail Resorts has 1.7 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great ski areas.
Cons: Poor customer service, Scam insurance and shill insurance management, Terrible customer service.Recent recommendations regarding this business are as follows: "Ski somewhere else!", "Don't go there", "Just beware - if you try to use the "insurance" you will not be covered.", "O read the fine print".
Review authors value the most Location. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Sacramento, California
I have had a pass at Heavenly for years and this season customer service- condition of ski area has been really bad.
User's recommendation: Ski somewhere else!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Lake Tahoe, California
Not refunding unused tickets
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Don't go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Broomfield, Colorado
Travel Insurance Scam
- Great ski areas
- Poor customer service
- Scam insurance and shill insurance management
Preferred solution: Full refund
User's recommendation: Just beware - if you try to use the "insurance" you will not be covered.
No adjustments for epic pass
Preferred solution: Price reduction
User's recommendation: O read the fine print
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