Misrepresented, dishonest, rude , unhelpful .we booked our holiday via vacation to go. I was informed that they only had two last cabin left so I have to decide quickly if we're going to book this cruise. Not true they are still advertising this cruise on there website...Read more
WORD OF CAUTION: Vacations to Go had totally misreprented their product! We had chosen Melia Caribe Tropical Resort in Punta Cana by our travel rep's recommendation. Big mistake! This was NOT a 4-5 star resort as claimed! Although the grounds are beautiful, the resort...Read more
I have to let everyone know please do not use Vacations to go. They are the worst travel agency I've ever used. I had a week long girls trip just, returned this weekend from Punta Cana. From the original booking it was like pulling teeth to get information. We booked...Read more
Just spent 3 hours planning a trip that was advertised on-line by Vacations To Go "all inclusive" to Ixtapa, MX. Planned the flight with American Airlines then called Vacations To Go to lock in the dates and fare quoted which said includes: 1 room, meals, drinks and...Read more
Worst company ever.. POOR CUSTOMER SERVICE. TRAVEL AGENTS ARE NOT KNOWLEDGEABLE AND CARING ABOUT THE CUSTOMERS. Here is a snap shot of an email i sent.. Hello Mr. Barnes, Thank you for your prompt response. This was a special trip because we were celebrating a...Read more
I am right now experiencing a problem with vtg they sent me a email of the cruise cancellation policy .we cancelled cause of a separation, each of us was to get a 200 dollar credit minus 50 dollars and we had 24 months to use that credit. Well 5 months later guess...Read more
I have been on 5 cruises with VTG and they were wonderful. last week we went and it was a vacation from H---. The people next to our room were so loud you could not sleep because they played music so loud In the middle of the night. During the day the porter came to...Read more
Vacations To Go - VTG SUX !!!
HERES MY RANT FOR TODAY........Last year I booked a Honeymoon trip for my Son and his Fiancee...my gift to them....I was assured that this was the absolute BEST price since I booked early and the price was only going up from there....I was also told I had until May 15,...Read more
This business and it's employees have NO redeeming qualities. I nearly lost my non-refundable deposit because Richie failed to charge the balance due on the due date. I had an unexpected family emergency and wasn't aware of the due date. Fortunately (or unfortunately...Read more
I didn't like
- Lack of customer service
This company should NOT be allowed to exist as they function on false business practices. Constantly promoting deals IN WRITING and then claiming they can't actually deliver those promoted deal once you call them. BBB should get involved and shut them down! You should...Read more
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