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VRP is a horrible company to deal with! I own a vacation home (VPR has never been my management company). At Christmas 2016 they got a lock smith and entered my home my home without my permission (possibly by mistake) and changed my new punch code front door lock. My...
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h.kitchener
h.kitchener

Sue them in small claims court just to prove a point.

#1048423
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I wanted to add 1 day to already booked vacation....VRP wanted to charge another booking fee to add the one day. I wanted to check into the vacant rental 1 hour early....I was told it would be other days rent o $150 for one hour....I am hoping to contact owner and tell...
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1.0
#1044993
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Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
Vacation Rental Pros - Filthy Home With Stagnant Pool
BE FOREWARNED Vacation Rental Pros offered only a partial refund if I signed a waiver agreeing to not "disclose" to anyone, including "any online reviews", the atrocious condition this property is in. As soon as we arrived at 22 Cinnamon Beach Place ( April,2017) we...
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2.0
I liked
  • Leaving
I didn't like
  • Murky debris filled stagnant pool
  • Filth in home and stagnant pool
  • Being exposed to black mold
#1040870
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Short Review for March 17, 2017, Other

Vacation Rental Pros
#1021902
1.0
Do not work for these people. They flip cleaners as fast as they can get them. They do pay but the amounts are so low its not worth it as it rounds to less than 5 a hours working like a dog. If you gave a emergency they wont just take tge one day off schedule theyll completley remove all jobs as punishment. Then call you when they need you months later say no not worth it.
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Vacation Rental Pros Property Rental Review

Vacation Rental Pros
#996258
1.0
Booked a property 4 months out. After I paid in full and two weeks before the arrival date they call and say the home will not be available bc of maintenance. I have been on hold for literally hours only to be hung up on. They will not refund my $1900. I may be forced to take legal action. This is ridiculous.
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I am an owner. We inherited VRP from a previous rental company that they bought out. Their cleaning staff came in and disconnected the phone VRP charged me $20.00 to plug it back in. I brokered a deal with a tech to install a new dishwasher they charged me $130.00 to...
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#1036752
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DON’T LET YOUR TRIP BE STOLEN FROM YOU LIKE OURS WAS! IF YOU REALLY WANT TO GO ON VACATION DO NOT USE THESE GUYS! Booked our Fort Myers Beach, FL vacation. Had this booked 6 weeks before we were supposed to leave. We were supposed to check in 3/25/2017 and check out...
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Anonymous
Smitty

You're lucky you got the money back.Sorry but anguish and disappointment are not refundable.

I didn't like
  • How i was cheated
  • Lousy customer service
  • Not having my beach house
#1035942
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We have rented with Vacation Rental Pros the last three years. They were great... until you had an issue. We arrive at our condo late on Saturday due to a long drive we had in front of us. They provided the code to get in - it doesn't work. I call the emergency number...
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#1028372
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NOTICE NOTICE NOTICE NOTICE NOTICE NOTICE If you are an owner and have had issues with this company resulting in damages , loss of income or other issues due to their management practices or actions please leave a comment as to the issue. If there are enough people and...
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Anonymous
Jim Neaf

In the first seven months of our contract, they rented 21 days. After their cut, we didn't make enough to cover our wifi and satellite expenses. We asked to cancel our contrac...

1.5
#1023518
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This has been the worst vacation rental experience we've ever had. I am very disappointed in this cabin. From the beginning this booking has been a nightmare. Was asked to send photo ID three times, was asked to sign contract twice. Didn't receive check in info until...
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1.0
#1010132
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Rented a house from vacation rental pros in palm coast, fl in Dec 2016 and found them to be the worst, most unresponsive company. Choose this rental specifically for the pool. When we arrived it was not working. I called several times each day the entire week. It was...
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Anonymous
Anonymous

file a complainthttps://www.bbb.org/north-east-florida/business-reviews/vacation-rentals/vacation-rental-pros-property-management-llc-in-ponte-vedra-fl-194513815/reviews-and-c...

Anonymous
Anonymous

The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right t...

1.2
Product
I didn't like
  • Pool was not usable
  • Pool was not working
#999418
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For years we have dealt with VRBO for our vacation home rentals and had much success but this year we decided to give this other company a try, Vacation Rental Pros., Bad Idea! We had nothing but problems from day one. Not only do you get a different answer to the same...
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1.0
I liked
  • Home but not the price
I didn't like
  • How i was cheated
#992794
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