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I was excited to start taking these beautiful vacations that they showed us in the presentation. We were told that if we give them enough time we will get some very nice choices. Boy is that a LIE. We used them several times now and never received a beautiful place to stay. It's always a fight to get them to even provide a list of choices. They once tried to put us up in what looked like a garage. Even with 6 months notice to a VERY...
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1.8
I didn't like
  • Not getting the vacations i expected
#920169
did the same to us was on our way to florida to our bluegreen timeshare and called one of there so called hotels in north Carolina. found out the price was the same as any one else. Then when we wanted to cancel threatened to turn us in to credit burea. Little did we know was a giant scam and spent years trying to fix the credit they slashed and never did let us out of the contract, which was useless as it never worked or we could not use it....
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Brought my vacation package in 2003, first two vacations to Vegas were booked with no problem. But every time I tried to book, I was told that I had not paid my annual fees. So I explained that no bill had been sent to me. So I had to pay for two years fees before I was able to book. The last time I used my vacation package in Florida, I booked six months in advance, again I was told that my fees had not been paid and I needed to pay before I...
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I didn't like
  • Lied about what the offered and did not deliver
#796562

Vacation Network Customer Care Review

#858018
2.5
I feel that I was lied to also. I have belonged to this plan since 1990s. Rhe price has gone up and I have not been able to get what I have asked for in the past few years. They hold your money and aftwr months tell you they have nothing available. I want to get out of it.
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Other product Review

#715941
1.0
Vacation Network Inc was dishonest, scam and provided worst customer service even by its senior customer director and the reservation manager. Very unpleasant experience with them.
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I made the mistake of paying in full and paid dues for a year. When I tried to book a vacation at a resort in Hawaii I was told that the resort did not have any rooms available. I called the resort that VNI had advertised as one of their locations. The lady at the resort said she had rooms available on the date that I had requested. She also told me that she had never heard of VNI. I contacted the BBB, the Arizona Attorney General and the...
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Anonymous

dad I am not sure what happened, but my wife and I booked a two weeks straight vacation in Hawaii in 2013 through VNI and had no problems. We had a wonderful time and plan to go b...

I didn't like
  • Lied about what the offered and did not deliver
#745845
My husband and I joined VNI in 2012 and we have only taken 1 vacation because VNI has not deliver on their promise. We gave them a year in advance (May 2014) to find us a nice breach front resort or condo in Texas for our vacation period Sept. 2015 and they did not deliver. The places that they recommended were outdated and had bad reviews. I set aside time and went directly to each of their resorts, condos, suites, and villas website to...
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#726009
Every since purchasing our so called Vacation Network they have on a scale of 10 being the best and 1 less than provided service. Vacation Network gets a whopping 2 since being able to book only one vacation that was acceptable to us. Stop the bleeding. They still owe me 8 vacations, to no avail. always concerned about their dues, etc. Stop! Don't do it. Get a motel instead. It's dependable. Now they're wanting me to submit at least...
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2.0
I didn't like
  • Availablity and cost
#707737
Do not get suckered into this vacation network. The first year I gave them 9 months to find a place to go skiing. I gave at least 3 dates. I finally had to call the "manager" to complain and wow, the very next day we got a place in Frisco. Non a ski mountain but close enough to ski the summit. This year, same thing. Absolutely nothing in the United States of America can they find for us to go skiing!! They keep trying to send us to Estes...
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#594684
We bought 17 vacations 2004. Our first experience was off season in New England, late May. We gave them the whole new England to work with and they did come up with a condo in New Hampshire. It was OK but certainly not the "Quality" they sold us on in the presentation. The second time, 2011, we asked for Cabo san Lucas. Not only did they deliver, but it was a 5 star resort and truly extraordinary. In 2012 we gave 9 months notice for 2...
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I joined VNI in 2003. Since joining we used about 4 vacations with them. None of them were ever at the places we requested. Well, that's just it...you cannot request a place. So what you have to do is request certain amenities that you wish to have and make sure the place you would like to stay at only offers those amenities. That is what we were told to do when we signed up with VNI. It NEVER, EVER works out that way. The way it works is you...
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Anonymous

dksarc How much do the excess weeks cost to book?

Contact Vacation Network

Headquarters Address:
Vacation Network, Inc. Corporate
3296 Summit Ridge Parkway Building 1900
Duluth, GA 30096
Phone:
(888) 889-9523
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Companies similar to Vacation Network

Unfortunately my wife and I bought into the promise of beautiful and carefree vacations. We became members of VNI in 2002, and used it only a few times. We never had any problems and thought this was a good deal! But that was then and this is now! After not using it for several years, we try to use it this year. We offered our grandson a week for his honeymoon in August , and decided we would use a week in September for our own vacation....
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#522247