Vacation International Professionals

I purchased their Platinum program (2 weeks a year) with free gas and other bonuses. Made so many calls to them it was ridiculous and they never had availability and the free gas, that was a joke, had to pay lots of money to get it activated.

So they just ripped us off of $3,596. How do company's get away with this? Does anyone have any knowledge of something being done for those of us who got scammed in getting some money back? We even got a call from "Resort Reservation Services" who said they were taking over the accounts from VIP and needed more money to continue with them.

They also weren't honoring the 2 week condo on our contract. They said that policy was no longer good for the family plan, etc. I said there was no way we'd give more money. So on Sep.

14, 2009 we got a letter from "Resort Reservation Services" that said we owed them $229.00 plus a $30.00 late fee and that they had placed a hold on our account until we paid them. I called them and told them I wasn't giving them a penny and now I just continually get emails from them about booking properties.

I feel sorry for those people and our co-worker that paid twice as much as we did for the same thing that night.

I called Vacation Internatioal, Inc. to find out more about what they could do for my international vacation, and they told me that I had to listen to their schpeel about how they can make my life better.

Well guess what, they wasted an hour of my time by announcing this and that which I should get but they didn't really have anything of interest for me, so I thought I should hang up.

When I finally got a word in edgewise, the person on the phone tried to put me on hold so they could talk to their manager!

Can you believe that!?!

My certified letter to them...

To whom it may concern,

On September 26, 2009 I attended the San Gennaro Feast in Las Vegas. As I walked through the entrance I was approached and enticed to come to a seminar for vacation properties. I was told that this was not a timeshare opportunity and that if I attended then I would be awarded "gifts" for my time. I was given the option of several of these "gifts". $500 gas cards, a San Diego Vacation, trip for 2 to Florida were my options. I eagerly took the $500 gas card option, to which that also made me qualify for another "gift" which I was not expecting. I went to the seminar on October 3rd and indeed it turned out to be a timeshare brief. I patiently listened to the 90 minute presentation and after being hit on by the representative there and rudely being discarded because 1. I did not qualify based on my age (which they knew from the beginning) and 2. I was not able to make the down payment as I am a single parent with only one income. But at the end I was assured that in 7 days I would get my packet with my "gifts". I received a packet on October 15th that stated that I needed to send a $4.95 processing fee and the packet to PTS travel which I did on October 28th. I received the brochures for the vacations in November with no mention of the gas card. I waited about 2 weeks to see if the mail was slow and if the gas card would come separate and it did not. In early December I called and talked with someone at PTS travel who said that the gas card promotion had been cancelled. At this point I was extremely upset; all I had wanted from the beginning was the gas card not the vacations. I called back about a week later to find out just when this promotion no longer existed and they told me that it had been cancelled in October. So as you can see I am a little irritated that no one ever contacted me to tell me before I went to the seminar to tell me that the "gift" I had really wanted no longer existed. If I had known this I wouldn't have gone and wasted not only my time but VI's time either. I am requesting reimbursement for the gas card and the 4.95 processing fee for an item that I never received. I have attached a copy of the PTS brochure that I received from VI and my gas receipts totaling $525.71 (I know that only $500 is reimbursable). I hope that you will in good faith take good care of someone who has actually referred many customers to the VI property as I thought it was a good investment, just not for a single parent such as myself. I am sending this memo to PTS and VI – I don't care which one cuts me a check as long as it gets done. Thank you for your time. I am allowing 30 days from the date of notification for a response.

Four years ago we bought a time share in the Hollywood Towers building, on Las Vegas strip. It was all great, and the advantages offered, (international financial crash not withstanding), sounded great.

However, having bought the studio apartment, and paid cash for it, this is what we have received. A bill for the maintenance of the apartment. No weeks available to be lodged with Vacation International so that we could actually go and stay anywhere, and thus far we are still not eligible apparently. This is four year ago!

Phone calls to their offices resulted in our being quite literally laughed at, and asked whether we had or had not read the fine print! The fine print being at the bottom of a file of papers that actually need a concertina file to carry. There are two options: we could, if we wanted to pay a thousand New Zealand dollars a week, go and stay in one of their resorts in Orlando, Florida, or in Las Vegas. But the huge volume of listings that we were shown full of resorts where we could go and stay is not worth carting home.

Four years of use of our $17,000 US dollars. We are entitled to nothing, and have nothing.

My husband and I were solicited by VIP travel over the phone for 2 free airline tickets to anywhere in the US if we attended a presentation at the Hamton Inn in Little Rock, Arkansas. We listened to the sales pitch and decided that it sounded pretty good. However, I am an attorney and my husband is a finance director who deal every day with fine print, we requested the total packet in writing including all the terms and the contract and contract. At the time, VIP travel would not provide us the information and we, of course, did not join. We sent in our paperwork for the 2 free airline tickets as promised. We did read the fine print that says this is in no way a free gift and you may have to pay a deposit and taxes.

Yesterday, we received a letter from the Gift Center which apparently administers these free gifts. The cost of the fee, deposit and taxes amounted to about $160 dollars. We further looked at the fine print and it says tickets are only available at participating airports. We then went on line to VIP travel and discovered that the Little Rock airport is NOT a participating airport. In fact, no airport in Arkansas is a participating airport.

This is misleading business practices and mispresentation in that VIP Travel solicited us for the free airline tickets knowing that Little Rock Arkansas is not a participating airport. We wasted time on a saturday afternoon to attend the sale pitch and did not receive our gift as it was promised on the telephone.

I will be writing VIP travel to rectify the situation or the Consumer Affairs office at the Arkansas Attorney General will be notified.

DO NOT do business with this company.

Vacation Professionals called me saying that I had won two round trip tickets to any city in the US. I was ecstatic but my dad told me it was a scam since I hadn't signed up for anything and the company showed up on the rip-off report and had complaints in the better business bureau.

When they called back we said that we were not interested and to please remove us from their calling list. Their response was rude and defensive. My dad asked them why they didn't respond to the complaints on the better business bureau, to which the representative answered "No." The conversation continued like this until the representative hung up on us.

Since then they have called back twice, once at 9 pm, and have hung up on my mother and myself after a few minutes of us trying to be removed from the calling list.

I was skeptical when my dad first told me this was a scam but now I'm sure of it. Why would they continue to call if they were a legitmate business? Why wouldn't they just pull another name out of the hat since we clearly don't want our "prize"? The fact that they called at 9 pm and have hung up on us three times is unbusinesslike. The manner in which the representatives speak to us is rude, defensive, and has an accusing tone.

I've read about other people being scammed by this company and frankly, Vacation Professionals are just annoying. Avoid this company at all costs!

We received an invitation to attend a presentation on 1/19/2008 from Vacation International Professionals through VIP Travel. We were promised two round trip plane tickets for attending this presentation.

After sitting through the presentation, knew that this was too good to be true and didn't purchase the plan. We then went to the desk to receive our tickets and instead received a certificate to mail in to receive the tickets in 30 days. The tickets never came and the folks at either VIP Travel know nothing about Vacation International Professionals.

A total waste of time and a total lie.

Received a post card thinking it was from Delta Airlines. Went to Seminar Sept.

14, 2007, and purchased membership for $3,596.00. Have tried to use the membership several times since. All we have received thus far is, broken promises, broken promises, broken promises, and slooooooooooow response. Anywhere from 7 to 21 days response time.

And even then, broken promises, broken promises, broken promises. Have not yet been able to use their services. Company is Vacation international Professionals (VIP Travel) 322 W. Main St.

Lexington, SC 29072 Telephone: 1-86*-763-****. Ms.

Roxanne Franklin, the supervisor, is the person with whom I have been trying to do business with. At this point, we would just like our membership cost $3,596.00 to be refunded.