Skip to content
VA North Texas Health Care System

VA North Texas Health Care System Reviews

www.va.gov
Is this your business?
What is your customer experience with VA North Texas Health Care System?

VA North Texas Health Care System Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed sentiment in VA North Texas Health Care System reviews with concerns about care continuity, slow consult approvals, and at least one alleged procedural injury; some patients report unsatisfactory follow-up and medication management.

Positive Feedback

Some patients receive timely emergency evaluation and routine clinic access when appointments are available.

Negative Feedback / Risk Areas

  • Recurring customer complaints about slow consult approvals and delayed follow-up after hospital visits.
  • Reports of poor communication from doctors and unsatisfactory pain management decisions.
  • An allegation of a procedural injury leading to distrust around specific staff.

Key Takeaways for Future Customers

  • Bring a witness and document visits for safety and any potential incidents.
  • Expect possible delays in consult approvals and persistent follow-up may be needed.
  • Be proactive with the clinic’s customer service and clarify medication plans and billing concerns.
View full overview ›
James M Yqw

Had the opportunity to do it.

AI Highlights
  • - Claims nurse Jamil F. Qutub injured them on Feb 11, 2015.
  • - BP cuff removal tore their bicep tendon; they believe it was intentional.

I was injured by a nurse named jamil f. Qutub on Feb 11 2015.

While removing a b/p cup Qutub tore loose my bicep tendon a month after shoulder surgery.

Be careful around him. I feel it was intentionally done. I think they moved him to ft. Worth.

Have a WITTNESS if you are around him. Oh the VA denied it happened, even though the whole clinic heard me scream in pain and cuss him out when it happened.

Preferred solution: Let the company propose a solution

User's recommendation: Have a WITTNESS around him. IMMEDIATELY GO TO ER IF INJURED

View full review
Anonymous
map-marker Mount Pleasant, Texas

Consults are slow

2 weeks to get consult , vet is approved for community care but takes VA 2 weeks to approve his consult request.

View full review
1 comment
Guest

Call 855-948-****... it's the VA hotline in DC...

Anonymous

Trouble getting in to see a doctor after Hospital visit. No results!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - VA Dallas chest pains; nothing found, told to follow up with PCP.
  • - Nurse heard elbow pain, ordered X-ray; no cardio call yet.

About three week ago went to VA hospital Dallas for chest pains was admitted and they found nothing. Released and told to follow up with my PCP.

Went two weeks ago and finally got in to see a nurse... Not my doctor and told the nurse the problems along with a problem with my elbow hurting. They took Ex-ray of elbow and told me that the doctor would be in touch with me concerning the Cardio consult and the results of my elbow. Waited two week with no call and did a walk-in and waited until I had to go to work.

Left frustrated with no answers to y Cardio questions and my elbow still hurting.

My doctor has always seemed to blow me off. Frustrated...

Shannon Eaton

Pros:
  • Some of the care
Cons:
  • Wait
Reason of review:
Poor customer service
View full review
Anonymous
map-marker Grand Prairie, Texas

Doctors with agendas!

AI Highlights
  • - Chronic back pain from military service; seeks dosage change.
  • - Doctor added four meds; total 27 pills daily; all generic; patient feels unheard.

so I'm actually sitting in my pain Managment doctors office right now as I'm writing this! Here's my complaint, I have major back pain from my services from the us army (infantry).

I came in today to talk to my doctor about stepping up dosage on one of my meds because it's just not working as well as it did 2 years ago and too see if we could get me off of a few other meds. Well instead of listening to me, I was given 4 more medications to take! This make 27 pills I have to take 3 times a day... Who in the *** can remember to take that much medication?

Plus all the medication is generic. I'm not sure why the doctors go through these kind of lengths to give vets the runaround and any veteran can contest to that!

Loss:
$10000
View full review

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article