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I am an international buyer from Australia. I placed my order early December 2016. When palcing my order it stated on the page that the order would be processed within 1 business day, (it ended up taking 7 days), So going by that and the type of shipping that it was...
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I have tried twice to purchase 2 of the V2 pro series 7, only to have the company decline the order because the were worried about fraud., I've written a couple times, left messages to reassure them I wanted the 2 units for Christmas presents,,, My credit card company...
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#984158
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I ordered their new line VERTX Cartridge Kit on Nov 22nd. At the time of the order stated that this item would ship in 7 days. No problem waited two weeks and then contact the customer service. Fernando, a very inexperienced and rude individual, said that the date is...
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1.0
I didn't like
  • Inprofessional
  • Lies
  • Deceitful tactics
#979596
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V2 Cigarette Shipping Service Review

#996982
V2 has went way down in customer service. They take a ridiculous amount of time to ship. 1 day processing takes atleast a week. Absolutely ridiculous.
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Short Review for November 07, 2016, Other

#950770
I'm thinking it's about time for a class action lawsuit with this company. Their deceptive advertising acts and quality not allowing refunds or replacement is worthy of the lawsuit. Will post more information later for those interested in joining the class action lawsuit
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V2 Disposable Electronic Cigarette Review

#917516
I buy about 10 per week, foolish I know. I return 5 of the 10 because they don't work. A great product when they actually work, but a 50% yield, really folks, what happened to quality control
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V2 Pro Series 3 Review

#784191
1.2
Load of shite buy a vod
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I placed an order for V2 e-cigs three weeks ago. My order has finally shipped - by FedEx mule I think. It gonna be another week before the expected delivery date. I usually buy from Green Smoke and get my order in a couple of days. If this is how V2 treats their...
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2.0
I didn't like
  • Bad customer service
#975566
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I bought a V2 series 7 pro, liked it so much I bought my husband one. That one was DOA, but they shipped us another with no problem. Then the trouble started. A power cord went bad. They sent me new one. We decided we wanted a spare unit, so we ordered a third. They...
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I have sold V2 Cigs products for a couple of years. I have contacted them several times because V2 Cigs does not report commission clicks. I send them a lot of traffic daily, but have not made a sale in about 2 years. They also gave me the run around to receive...
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1.0
I didn't like
  • Scam
  • Low quality
  • Lies
#905657
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Leaks juice, doubt if it is good for 100 puffs. Pure waste of money. I would not repurchase and wish I hadn't in the first place. 1 cartridge doesn't even last a day and I am not toking on this thing non stop. It arrived 3 days ago the 3rd cartridge didn't even...
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My battery stopped working after 3 weeks use, won`t charge, am not able to use it at all. Got the run-around from V2 customer service for over a week, "it will take 4-6 weeks to process your return request" they tell me after calling, email and live-chat. Time to look...
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Same comments from customer from Rochester. Haven't fulfilled my order in over a month. They sent me temporary batteries, and every week they say on back order for 15 days. No calls or emails to tell me status. You always have to ask them. Furthermore, They statused my...
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My experience dealing with V2 has been a nightmare since day 1. On my initial order I ordered a starter kit with two EX Carbon Fiber batteries which the website said was available for 1 day shipping. After a week went by I emailed customer service inquiring about my...
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