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Uzzu

uzzu.tv
What is your customer experience with Uzzu?

Uzzu Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Uzzu has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great value on a sports package, Lots of access to sports.
    Cons: Buffers and no refund, Difficult to get app on smart tv, Does not have college football.

  • Recent recommendations regarding this business are as follows: "Try another route if at all possible.", "This company has awful customer service they say they will respond to your issues and don’t they want to charge you to speak to them on the phone it is very hard to get any assistance from them I do not recommend this company", "DO NOT PURCHASE THIS SERVICE!", "Customer service did reach out and resolve my issue and I couldn't be happier so far I love the service we will see how they do going forward", "I did not complain about my service. I do not know why this came to this site. I'm happy with my Uzzu tv service".

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Media from reviews

Uzzu - Will not refund my yearly subscription
Uzzu - Will not refund my yearly subscription - Image 2
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John K Yhx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not working on smart tv app Smartone IPTV

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It will not recognize the license. I made a subscription renewal.

Uzzu TV is working on my HP Windows laptop just fine. In the future, will Uzzu TV start broadcasting WNBA games?

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Preferred solution: Deliver product or service ordered

ROBERT W Izm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cedar City, Utah

No support

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Renewed my subscription. When I try the app, it just flickers and goes off.

I think they put me on one of their newer apps that I'm not set up for. I don't know because I can't get an answer. I have been with UZZU since they started. They used to have very good support; now it is absolutely zero.

You might as well delete the app; it isn't good for anything, and try to get your money back.

I don't think that will happen either.

Bobcat...

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User's recommendation: Try another route if at all possible.

Anonymous
map-marker Ennis, Texas

Refund

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I would like a refund of $8.99 I did not use the service and I also would like a refund of $39.95 that was taken out of my account and I have no clue what that charge was for.

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User's recommendation: This company has awful customer service they say they will respond to your issues and don’t they want to charge you to speak to them on the phone it is very hard to get any assistance from them I do not recommend this company

Thomas P Wju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunnellon, Florida

Not working on phone or firestick

Not working just shows a black screen so I tried to load it on my phone and it's not allowing me to open the app to sign in.

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Thomas W Nbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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On September 4th, I requested a refund. I have yet to receive it, and there have been no responses to multiple emails. In text communication, the company wanted more money to assist me with my issue.

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Loss:
$129
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE THIS SERVICE!!!

Jacob Jxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cant get my playlist from uzzu customer service

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I can't get a response from Uzzu TV customer service. It's been 3 weeks, and my subscription is useless.

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Preferred solution: Deliver product or service ordered

WILLIAM R Ccb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not getting any response from customer service

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I need to configure my account to view your service on my Sony Bravia TV, I have sent in info of my IPTV repeatedly and don't get a response except twice that you have not received the info I sent, I then resend and hear nothing at all.

I sent:

I got the MAC address from Smart IPTV

my.iptv.app

64:74:31:ab:9a:94

Along with a picture of that and cannot get this going.

PLEASE HELP

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Pros:
  • Great value on a sports package
Cons:
  • Had a little trouble getting a hold of customer service but they did resolve my issue

User's recommendation: Customer service did reach out and resolve my issue and I couldn't be happier so far I love the service we will see how they do going forward

1 comment
Guest

I’m in the same boat. Purchased a 2nd app license and sent my info but no response for 2 weeks.

I’ve helped 4 people get signed up there now I can’t even use my own service. Very disappointing.

Gene P Phi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice

I subscribed a few weeks ago and noticed I was charged twice on my credit card statement. I would like the second charge removed.

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Loss:
$129
Pros:
  • Lots of access to sports
Cons:
  • Difficult to get app on smart tv

Preferred solution: Full refund

Gary B Rwc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why can't I connect to Detroit Tigers/ Minnesota Twins Baseball game.

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Why can't I connect to Detroit Tigers/ Minnesota Twins Baseball game. Twins@***s-A is Basketball and Twins@***s-H does not work at all. Other games work fine.

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Cons:
  • Does not have college football

Preferred solution: I don't know why you rec'd my communication with UZZUTV

User's recommendation: I did not complain about my service. I do not know why this came to this site. I'm happy with my Uzzu tv service

Anonymous
map-marker Gainesville, Georgia

Low rating. Paid 5/29/23 monthly UzzuTV, but it is not working on any TV

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This has happened at multiple month ends. My phone number is 678-334-****.

Email daveb1987****@***.com. I have not received a response from Uzzu to my email and follow up email earlier this week.

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Vermelle Efn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Want to get uzzu TV but can't because they say my email address is invalid. ***

I have tried to get the uzzu TV app and I get all the way to my email address and it will say invalid email address and I have used my email address for several years and never had this invalid email address happen before. If you want my buisness please get this straightened out and call me at 937-564-**** and I will sign up for a years subscription.

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Anonymous
map-marker Nashville, Tennessee

Simple question.

I have tried every way to contact someone at UZZU. I HAVE your premium service and please let me know why or how to get SEC+ streaming service. Thanks

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User's recommendation: Good service but can’t get SEC+.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Carrollton, Texas

Freezing AGAIN

Contains 1 confidential file for company representatives

Once again, the baseball game is freezing. What in the world is happening.

This is a constant problem and I cannot understand why.

We are paying you for a service and expect the service to work ALL THE TIME. I Realize you have your subscribers over a barrel, but we would appreciate the service we are paying for.a complete sporting event that doesnt freeze.

Thank you.

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User's recommendation: Realize what you are getting and do some research. They do offer suggestions, that didn’t work, and many emails, now they have chosen to NOT respond to me at all.

Anonymous
map-marker Orlando, Florida

Can not access my product

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I purchased Uzzu to watch football but the app gave incorrect directions. I can not access the product and there is no customer service

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User's recommendation: Don’t buy

Mark N Vgf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salvador, Bahia

Will not refund my yearly subscription

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Uzzu - Will not refund my yearly subscription
Uzzu - Will not refund my yearly subscription - Image 2
Contains 1 confidential file for company representatives
Updated by user Dec 05, 2022

After requesting a refund several times they have stopped responding. The only contact information available is through email.

Being that I still have the service I have continued to try to use it and it has failed miserably.

Unfortunately they took my money and there is no way to get it back. I hope in the end someone files a class action suit and closes them down.

Original review Nov 04, 2022

They couldn't provide as advertised. 1 hour after subscription and emailing support I wanted a refund.

Support said I had plenty of speed at 400mbps and said let them know if I wanted to cancel. I said cancel and refund me please.

They never responded back and took the money from my acct 2 days later?? They are criminals and are taking peoples money.

View full review
Loss:
$120
Cons:
  • Buffers and no refund

Preferred solution: Full refund

User's recommendation: Scammmer

1 comment
Guest

I cancelled my subscription in less than 24 hours and they have not refunded my money. I just emailed them for the 5th time and told them I would start legal action if they charged me again.

They immediately responded and said my account would not be renewed. (Imagine that) but they still have not said they would refund my money.

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