Uzzu
Uzzu Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Uzzu has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great value on a sports package, Lots of access to sports.
Cons: Buffers and no refund, Difficult to get app on smart tv, Does not have college football.Recent recommendations regarding this business are as follows: "Try another route if at all possible.", "This company has awful customer service they say they will respond to your issues and don’t they want to charge you to speak to them on the phone it is very hard to get any assistance from them I do not recommend this company", "DO NOT PURCHASE THIS SERVICE!", "Customer service did reach out and resolve my issue and I couldn't be happier so far I love the service we will see how they do going forward", "I did not complain about my service. I do not know why this came to this site. I'm happy with my Uzzu tv service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Uzzu has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great value on a sports package, Lots of access to sports.
Cons: Buffers and no refund, Difficult to get app on smart tv, Does not have college football.Recent recommendations regarding this business are as follows: "Try another route if at all possible.", "This company has awful customer service they say they will respond to your issues and don’t they want to charge you to speak to them on the phone it is very hard to get any assistance from them I do not recommend this company", "DO NOT PURCHASE THIS SERVICE!", "Customer service did reach out and resolve my issue and I couldn't be happier so far I love the service we will see how they do going forward", "I did not complain about my service. I do not know why this came to this site. I'm happy with my Uzzu tv service".
Most users ask Uzzu for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not working on smart tv app Smartone IPTV
It will not recognize the license. I made a subscription renewal.
Uzzu TV is working on my HP Windows laptop just fine. In the future, will Uzzu TV start broadcasting WNBA games?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cedar City, Utah
No support
Renewed my subscription. When I try the app, it just flickers and goes off.
I think they put me on one of their newer apps that I'm not set up for. I don't know because I can't get an answer. I have been with UZZU since they started. They used to have very good support; now it is absolutely zero.
You might as well delete the app; it isn't good for anything, and try to get your money back.
I don't think that will happen either.
Bobcat...
User's recommendation: Try another route if at all possible.
Ennis, Texas
Refund
I would like a refund of $8.99 I did not use the service and I also would like a refund of $39.95 that was taken out of my account and I have no clue what that charge was for.
User's recommendation: This company has awful customer service they say they will respond to your issues and don’t they want to charge you to speak to them on the phone it is very hard to get any assistance from them I do not recommend this company
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dunnellon, Florida
Not working on phone or firestick
Not working just shows a black screen so I tried to load it on my phone and it's not allowing me to open the app to sign in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
On September 4th, I requested a refund. I have yet to receive it, and there have been no responses to multiple emails. In text communication, the company wanted more money to assist me with my issue.
- Horrible customer service
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE THIS SERVICE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cant get my playlist from uzzu customer service
I can't get a response from Uzzu TV customer service. It's been 3 weeks, and my subscription is useless.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot getting any response from customer service
I need to configure my account to view your service on my Sony Bravia TV, I have sent in info of my IPTV repeatedly and don't get a response except twice that you have not received the info I sent, I then resend and hear nothing at all.
I sent:
I got the MAC address from Smart IPTV
my.iptv.app
64:74:31:ab:9a:94
Along with a picture of that and cannot get this going.
PLEASE HELP
- Great value on a sports package
- Had a little trouble getting a hold of customer service but they did resolve my issue
User's recommendation: Customer service did reach out and resolve my issue and I couldn't be happier so far I love the service we will see how they do going forward
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged twice
I subscribed a few weeks ago and noticed I was charged twice on my credit card statement. I would like the second charge removed.
- Lots of access to sports
- Difficult to get app on smart tv
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy can't I connect to Detroit Tigers/ Minnesota Twins Baseball game.
Why can't I connect to Detroit Tigers/ Minnesota Twins Baseball game. Twins@***s-A is Basketball and Twins@***s-H does not work at all. Other games work fine.
- Does not have college football
Preferred solution: I don't know why you rec'd my communication with UZZUTV
User's recommendation: I did not complain about my service. I do not know why this came to this site. I'm happy with my Uzzu tv service
Gainesville, Georgia
Low rating. Paid 5/29/23 monthly UzzuTV, but it is not working on any TV
This has happened at multiple month ends. My phone number is 678-334-****.
Email daveb1987****@***.com. I have not received a response from Uzzu to my email and follow up email earlier this week.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Want to get uzzu TV but can't because they say my email address is invalid. ***
I have tried to get the uzzu TV app and I get all the way to my email address and it will say invalid email address and I have used my email address for several years and never had this invalid email address happen before. If you want my buisness please get this straightened out and call me at 937-564-**** and I will sign up for a years subscription.
Nashville, Tennessee
Simple question.
I have tried every way to contact someone at UZZU. I HAVE your premium service and please let me know why or how to get SEC+ streaming service. Thanks
User's recommendation: Good service but can’t get SEC+.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Carrollton, Texas
Freezing AGAIN
Once again, the baseball game is freezing. What in the world is happening.
This is a constant problem and I cannot understand why.
We are paying you for a service and expect the service to work ALL THE TIME. I Realize you have your subscribers over a barrel, but we would appreciate the service we are paying for.a complete sporting event that doesnt freeze.
Thank you.
User's recommendation: Realize what you are getting and do some research. They do offer suggestions, that didn’t work, and many emails, now they have chosen to NOT respond to me at all.
Orlando, Florida
Can not access my product
I purchased Uzzu to watch football but the app gave incorrect directions. I can not access the product and there is no customer service
User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salvador, Bahia
Will not refund my yearly subscription
After requesting a refund several times they have stopped responding. The only contact information available is through email.
Being that I still have the service I have continued to try to use it and it has failed miserably.
Unfortunately they took my money and there is no way to get it back. I hope in the end someone files a class action suit and closes them down.
They couldn't provide as advertised. 1 hour after subscription and emailing support I wanted a refund.
Support said I had plenty of speed at 400mbps and said let them know if I wanted to cancel. I said cancel and refund me please.
They never responded back and took the money from my acct 2 days later?? They are criminals and are taking peoples money.
- Buffers and no refund
Preferred solution: Full refund
User's recommendation: Scammmer
I cancelled my subscription in less than 24 hours and they have not refunded my money. I just emailed them for the 5th time and told them I would start legal action if they charged me again.
They immediately responded and said my account would not be renewed. (Imagine that) but they still have not said they would refund my money.
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I’m in the same boat. Purchased a 2nd app license and sent my info but no response for 2 weeks.
I’ve helped 4 people get signed up there now I can’t even use my own service. Very disappointing.