
Unclaimed
UW Health
1K
CLAIMED LOSSES
2
TOTAL REVIEWS
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Verified Reviewer New ReviewerVery mad about getting a prescription filled early due to moving out of state and my regular dr ok it but did not send it in before she left on vacation
i started the refill on April 9th when i decided i was going to move with my family to Tucson Arizona. Dr. Dirac ok'd the refill early but did not send it in to the pharmacy that I go thru. the on call Drs after my family already left and I was stuck in a motel until she is back from vacation because i have no idea where i will be in traveling and not having insurance how i will be able to get the GoodRx discount. If there is a Fred Meyer in the area I will be in. After using there my chart back and forth the on call Dr would not even see me or refill it leaving me to have to stay in a motel for a week with out anyone because my anxiety was so high in the move already i was terrified to leave until I got the prescription taken care of so I did not have to worry not knowing where I am or where I will be when the Dr. gets back. I take no chances of being without my medicine as i was on pain pills for 30 years and still have the urge to fall off the band wagon. So because a Dr. would not fill i am stuck waiting for Dr to come back to refill my RX. Not much caring about people and circumstances that come up, i am not sure why they are even on call Drs when they just string you along for 2 days than leave you hanging.
User's recommendation: Not sure how to tell someone how to take care of something when its a emergency move and UW on call Drs wont even talk to you little alone help you.
ID
Loss
$1000
Preferred solution
Get my refill called into Shoreline Fred Meyers so i can get on the road to my new home. Having to pay for motel for week until my Dr comes back to me is very unnecessary, but my anxiety has got me scared to leave before this is taken care of
New Reviewer
This ER visit comes with attitudes of scorn, not compassion!"
I recently brought in a friend who needed to be seen emergently. There was not an ounce of compassion or concern. The air reeked of cynicism and mockery. Another friend had also come with us and immediately sensed the same attitude from the staff. We were all very disappointed in the attitudes received. My friend was treated like she shouldn't have even been there. I have worked in the health field for many years. I understand how one can become cynical and hardened to things one can see in an ER, especially when these things are repeated over and over. But the cynicism should be checked at the door, before one enters the hospital. A patient does not need someone else's scorn when coming to a hospital, because most patients have a very hard time agreeing to go to the ER in the first place. So when a staff member comes into the patient's room with these types of attitudes, it feeds into the doubts and apprehension
1 comment
ID
Location
Madison, Wisconsin
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UW Health
got the same response every time we need to visit the ER. No respect, have to wait 3 hours or more in the waiting room just to get into the ER and then 6 hours before getting admitted.
And then in the hospital no respect, and getting more harm done then getting treated. :(