Mansi R Xet

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I need my refund - order # MU200005****

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Utsav Fashion - I need my refund - order # MU200005****
I purchased a sari on OCt 18th 2023 for $64 USD , the sari was defective and bad bad material(nothing liek the picture) they refuse to refund. Everytime i followup through website chat, they say they will escalate and i don't hear anything back. I don't want this sari, its bad quality and defective. This is not a type of business you want to spend your hard earned money with. I need my money back, you need to care about their customers. Thanks, Mansi
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Loss:
$65
Pros:
  • Nice website
Cons:
  • Clothes are not the same material looks the same as pictures

Preferred solution: Full refund

Sevon Eea

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Verified Reviewer

Huge pants were mailed to me. Not as advertised

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Utsav Fashion - Huge pants were mailed to me. Not as advertised

If I could give 0 stars, I would. This company sent me ENORMOUS pants, not pencil leg pants pictured September 23rd, 2023

DO NOT ORDER FROM THIS FRAUDULENT COMPANY!

Utsav claims to give 100% customer satisfaction. In fact, they mailed me HUGE PANTS made of HORRIBLE SCRATCHY FAFBIC, not the pencil thin silk pants pictured on the website. I planned to wear them under a very soft silk tunic, but these ultra-wide legged pants bulge out so far as to be terrible looking. I could fit 3 of my legs inside these enormous pants legs.

They did not arrive when they were supposed to, and I had to leave town for 2 weeks. I returned to find these unusable pants on my doorstep. I wrote to them immediately and they told me, Sorry, but you can't return them, and we are not refunding your money. DO NOT ORDER FROM THIS FRAUDULENT COMPANY!

Tip for consumers:

DO NOT ORDER FROM THIS FRAUDULENT INDIAN COMPANY.

THEY GIVE DOING INTERNATIONAL BUSINESS A BAD NAME. I WILL DO EVERYTHING POSSIBLE TO MAKE SURE THE PUBLIC KNOWS WHAT A FRAUD UTSAV IS. THEY CLAIM TO BE ALL ABOUT 100% CUSTOMER SATISFACTION, BUT THEY HAVE TAKEN MY MONEY AND GIVEN ME A FRAUDULENT PRODUCT WHICH I CANNOT USE.

I WOULD HAVE TO GAIN 100 POUNDS TO BE ABLE TO WEAR THESE ENORMOUS PANTS.

Products used:

I CANNOT USE THESE WORTHLESS HUGE PANTS WHICH ARE NOT AS SHOWN IN THE UTSAV WEBSITE, which is PENCIL LEG PANTS. THESE ARE 3 TIMES BIGGER THAN THEY ARE SUPPOSED TO BE.

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Loss:
$49
Pros:
  • Frauds who send crap products
Cons:
  • Frauds who send crap products

Preferred solution: Full refund

User's recommendation: Do not order anything from Utsav. They will take your money and send you crap that looks nothing like the website photos.

Anonymous
map-marker Tifton, Georgia

Wrong items, I ordered color purple they sent me brown

Utsav Fashion - Wrong items, I ordered color purple they sent me brown
Wrong fabric, fabric is not good at all, I ordered purple color and they send me brown, it took more than 4 weeks to get
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User's recommendation: Don’t buy from utsav fashion

britt b Fug

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Wrong size return

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Utsav Fashion - Wrong size return
I would like to return the printed cotton top and bottom set in off white ttv85 ,invoice exp 23-24/015065 for a larger size. My husband Britt Bell ordered this for me. His telephone number is 401-222**** I received this order yesterday and I need a larger size. I have ordered size 38 last month and it fit perfectly, however, this new arrival size 38 is slimmer by 2 or 3 inches and does not fit. I will need the top in size 40. How do I return it and get a larger size. Please direct any communication with me. Thank you. Fran Alexakos 401-474-**** alexakos249@***.com
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Preferred solution: replacement larger size

User's recommendation: measure and know if the cut is smaller than recommended by the measurement chart

Neelima P Hyn

Received a damaged product

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Please let me know how I can return a damaged product and. Receive a full refund. Please call me at (508) 345-****
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Loss:
$100
Cons:
  • Received a damaged product

Preferred solution: Full refund

User's recommendation: Don’t buy, damaged product received

Anonymous
map-marker Hackney, Hackney

I need order some dresses, can I give you post outside of UK like Pakistan

I just need to confirm before I order, also I need to know if you're in uk or out of UK can you call me on my mobile 0744278****
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Anonymous
map-marker Phoenix, Arizona

I need a dress

My name is Vidya I want to buy some dresses from you but I do not have phone number can you send me information on my email patelvidya@***.com. I need a dress before July 20 2022. Email me for more information do you have size of new arrivals dress size 48 to 50 or 46 email me please
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Zainab O Frv

I am not too happy with the last purchase I have returned the clothes

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Two of the georgettesets were nice. The other two Georgette in a pink and teal were very disappointing was not like what was advertised hence I had to return them
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Loss:
$200
Pros:
  • Nine

Preferred solution: Full refund

User's recommendation: Have a look very clearly .

Anil J Qwr
map-marker Calgary, Alberta

Very bad experience with this clothing company

I dont want to share the my experiences as it was so awful, as I will never going to deal with this company, as most of the Indian companies are like this thats the reason no one wants to deal with them Shame on them. Very angry ant annoy
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Loss:
$350

Preferred solution: Full refund

User's recommendation: Never deal with this company

Sudarshani D
map-marker Pasadena, California

I still haven’t received my order yet.

My order number is MU160037****. And I placed the order on November 29th 2021. A green color saree. I still haven’t receive my order yet or any email after I ordered. I tried to contact you previously as well, please inform me of my order status. Thank you.
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Meenu S Oyv

Bad Product & Quality

Bad quality product received with dirty and used fabric. I want to return but no way to contact them.
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Loss:
$77

Preferred solution: Full refund

ManishaPatel P

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Verified Reviewer

Bad Experiance

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i place order salwar suit but totally coming different colors.I try to contatct but no any phone number on line or i send request but no anyone can help. very poor customer service, different color and materiel whatever they show in online.
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Loss:
$115
Pros:
  • Variety
Cons:
  • Quality is not as they promised
  • Quality is not good and different color

Preferred solution: Full refund

Vincet Dch

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Verified Reviewer

Have not received the product

Utsav Fashion - Have not received the product
We ordered a saree from utsav fashion on Jun 12 and still it has not reached the address ..and the company has no customer care phone number also
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Preferred solution: Deliver product or service ordered

Anonymous

B perfect on your promises.

I saw many reviews of the customers and they are not happy about your products as promised and shown. I hope you will not do same in future to go ahead. Kindly send upto mark products to enhance your customer satisfaction and selling capacity. Thank you, Your well wisher Syed Bilal.
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Ajay S Poj

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Verified Reviewer
| map-marker Fremont, California

No response about my order

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I did order my kurta on Oct 27 for Diwali and received payment received confirmation. But theres no further updates on order, no emails, no tracking number nothing! Please let me know the status of my order Order ID MU160030**** If this cant be delivered before Nov 12, send me back my refund. Ajay Sattikar
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Preferred solution: Deliver product or service ordered

User's recommendation: Not reliable at all

Anonymous
map-marker Patna, Bihar

My refund not come my bank account

Maine order cancelled kr dya h aur Mera paisa 2 din s mere bank account Mai nhi Aaya hai plzz request you Mera paisa return kr dijiye
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