Dr. Gerald Matchett, MD
We had a board meeting at Parkland 2 days ago. I told them word for word exactly what Mr.
Matchett said. We even had the original paper from parkland from when matchett gave my wife the number to the D.E.A. office.
We called the CEO of Parkland to arrange this meeting in case anyone else needs to do this.
Once the Customer care advocates reach a stale mate call the CEO's office and be polite! Remember you get more with sugar. We set down with several doctors 2 of them said Mr. Matchetts notes were very wrong and my wife was wronged by his accusations.
As I write this her pain is so out of control she is in the bathroom and I can hear her throwing up. She has been crying for the past 2 hours. I feel so helpless! At the meeting we showed pictures of my daughters graduation that my wife missed.
we showed pics of my wife with an E.J (External Jugular) I.V. that is the only type of line they can get on her. We had the heads of 6 different areas at the meeting plus 2 medical doctors and they were just in disgust with Mr. Matchett.
Because of his notes my wife is dealing with this bile duct pain with muscle relaxers! I get so mad i have to *** my tongue. I mean where else can people go with no insurance?
I lost everything in the 2008 recession! My god I never thought we would be in this position and certainly never thought a doctor would flat out lie!
Atrocious Customer Service - UTD Career Counseling Services
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