Having to pay!!!

I've been a member of Ustream too many years over 10 years and has now come to my attention that that Ustream are going to charge their users unfortunately we as a company will be no longer using Ustream which is a shame!
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ID
#1274711 Review #1274711 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Review in Telecommunications category from Newport, Ohio

Absolute worst customer service experience I've ever had. The tech support rep, Javier admitted that he was the only person at the office and frequently acts as a go between for all departments. He claims that the billing department does not have a phone number, and that I could speak to his manager on Monday, whenever he gets in "usually by 9, maybe earlier." I don't need to speak the tech support manager, I have a billing issue. For such a big streaming platform that's owned by IBM, it's run like a blockbuster video. They charge an absurd amount of money and not only don't provide assistance to their customers, they actually act annoyed. I'd go with any other streaming platform.
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ID
#879591 Review #879591 is a subjective opinion of poster.
Location
Newport, Ohio
Reason of review
Poor customer service
New Reviewer

Resolved: Charged for nothing

What is Ustream anyway. I just realised that I was charged Ustream fees every month for almost a year and I don't even know what Ustream is. I never used it and I don't want it. There is a phone number on my VISA account. I called and they say there is no service at that number. Where can I call to cancel ? What is Ustream anyway. I just realised that I was charged Ustream fees every month for almost a year and I don't even know what Ustream is. I never used it and I don't want it. There is a phone number on my VISA account. I called and they say there is no service at that number. Where can I call to cancel ?
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Resolved
ID
#846628 Review #846628 is a subjective opinion of poster.
Location
Bedford, Quebec
Cons
  • Ustream
Reason of review
I never wanted that account. Stop it and refund.
Loss
$53
Preferred solution
Full refund

Ustream Come Watch Me C Review

Horrible.watch out for watchme c. They telemarket your business if you don't sign up with them they bash your business and give you bad reviews. I would stay as far away from this company as possible
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ID
#733658 Review #733658 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Poor customer service

Bullying to get paid subscriptions