USTechSupport
USTechSupport Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
USTechSupport has 3.9 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cant reach them, Positive, Software works.
Cons: Billing resolutions suck, Cant reach them.Recent recommendations regarding this business are as follows: "Will Keep purchasing", "FORGET IT.TRY AOL OF BEST BEST BUY", "Contact tech support direct", "Get your tech support from somewhere else.", "Do not use this service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
USTechSupport has 3.9 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cant reach them, Positive, Software works.
Cons: Billing resolutions suck, Cant reach them.Recent recommendations regarding this business are as follows: "Will Keep purchasing", "FORGET IT.TRY AOL OF BEST BEST BUY", "Contact tech support direct", "Get your tech support from somewhere else.", "Do not use this service".
Most users ask USTechSupport for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Recommended...
I subscribed to it's premium package and I could not neglect it's remarkable and amazing services. The techs were trustworthy and reliable. I am very satisfied and I will keep purchasing their package.
- Customer support
Preferred solution: Price reduction
User's recommendation: Will Keep purchasing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winter Haven, Florida
IMMEDIATE CANCELLATION OF SERVIICE EFFECTIVE IMMEDIATELY--DECEMBER 30, 2022!!!!!!!
SINCE YOU ARE UNABLE TO CHANGE ME FROM THE ONE TIME YOU CONNED ME INTO PAYING A YEARLY FEE TO A MONTHLY FEE WHICH I WAS PAYING FOR SEVERAL YEARS TO YOU AND OR ADVANCED TECH SUPPOR-19.99 /MONYH- (WHICH WAS AN EXCELLENT SERVICE THAT HAD THEIR ACT TOGETHER-WHICH YOU DON'T) I AAM CANCELING YOUR SO CALLED SERVICE WHICH AT TIMES TAKES SEVERAL HOURS TO DAYS FOR A TECH TO CALL BACK TO SOLVE A PROBLEM. EACH TIME iI WOULD CALL YOU INDICATED I WAS HASSLED THAT I WAS NOT A MEMBER THAN I MIRACULOSELY I WAS FOUND TO BE A MEMBER,TYHE OF COURSE WAS PUSHED TO PURCHASE SOFTWARE FROM US SOFTWARE SUPPORT.
WHEN I ORALLY TOLD YOU TO CHARGE ME THE 29.95 MONTHLY FEE INSTEAD OF THE TEARLY ONE TIME, I WAS TOLD THAT I HAD NOT TOLD YOU TO DO WHICH I WAS INFORMED THAT I HAD NOT TOLD YOU CORRECTLY TO DO THIS AND THAT I WAS TO SEND YOU WRITTEN PROOF OF MY PAYMENTS FROM MY BANK TO SHOW YOU THAT PAYEMNTS WERE DEBITED FORM MY BANK ACCOUT, NO WAY AM I GOING TO DO YOUR WORK UNLES YOU EICH TO PAY ME $100/HOUR FOR MY TIME. IT'S TO BAD SINCE MOST OF YOUR TECHS ARE EFFECTIVE TO CORRECT PRBLEMS, BUT WHOEVER IS OVERSEEING USTS MUST BE IDIOTS.
User's recommendation: FORGET IT...TRY AOL OF BEST BEST BUY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancelled subscription with live tech
Called number on Mydrivers website 5 times with no answer and wait time of over 40 minutes. Very frustrated.
Finally contacted Tech support directly and got a response within 5 minutes. Website numbers for Mydrivers was no help.
- Positive
User's recommendation: Contact tech support direct
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing Errors
I called the renew computer support and found out the company I was using was bought out and I have been charged duplicate charges to my credit card. When I called billing to get this corrected i am getting shuffled around and not called back to discuss these charges. I am ready the contact my credit card company and file a dispute to cancel the entire account.
This is the package Angel negotiated with me and saved to my computer:
185**** - MycleanID software 3yrs- Aug 08,2025
1yr of ID protection *19.95/mo = $199(bundle)
185**** - SMUD3yrs + LT 1yr = $239(bundle)- Aug 08,2025
185**** - Online Backup = $119.4/yr - Aug 08,2023
Refund this Livetech - 2yrs = $358 = as soon as possible
19.95x36/mos = $718.20
Bundle : 4yrs expire August 09,2026 after 4yrs it will go back to $39.90/mo
ID protection & Livetech = $576 ($1436.40)
- Software works
- Billing resolutions suck
Preferred solution: Full refund
User's recommendation: Do not use this service
Yucca Valley, California
Tried double billing
I called about a technical problem, which ultimately seemed to solve itself. I had been paying $19.95 on a monthly basis and they strong-armed me into signing up for a yearly subscription at $179, which was charged to my debit card on October 2nd of this year.
Now my debit card is blocked because they tried to charge me another $179 on October 6th. I hate scammers, so I am terminating my relationship with them.
User's recommendation: Get your tech support from somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
These folks are the best..
I had a problem when I tried to increase my privacy rating on System Mechanic Ultimate Defense. It was giving me a "low" security/privacy score, so I clicked on the "Maximize Privacy" button to increase it.
Mistake! It worked too well. I started getting a never-ending reCaptcha ("Prove you're not a Robot") pop-up for everything I tried to do. On any browser.
Couldn't get past it. Ever. YVONNE figured it out after a LOT of work and got rid of the reCaptcha pop-ups. I can live with a low privacy/security setting.
I couldn't live with the recaptcha garbage. She's the BEST!
Preferred solution: Price reduction
User's recommendation: best product ever i have used!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Like New..
My laptop was running slower than dialup. I have no computer skills and was about to call it quits and buy a new P.
C. instead, I tried their support for a low monthly fee to see what could be done.
The technician removed the spyware and programs that were bloating the system. And I'm relieved to say that I will not be needing to buy a new computer after all.
Preferred solution: Let the company propose a solution
User's recommendation: Makes Pc Likke Neww..
CNT REACH THEM VIa phone
orderec dreiver update only to discover THE COMPny wNTED A MONTHLY FEE AT A HIGHRE RATEDONT PURCHedont D
- Cant reach them
- Cant reach them
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Hollywood, California
After help
I've been unable to access my texts on my desktop. US Tech Support solved the problem and offered additional advice on using my computer more efficiently.
User's recommendation: US Tech Support is a fine company
Rawalpindi, Punjab Province
Great product
For the past few days my Pc was acting up. I couldnt connect it to the internet and my access was denied to certain files.
Moreover, I was facing trouble playing some files that used to work fine before. USTech support was recommended to me by my friend and I gave it a try.
The support not only scanned the problem but also fixed it. My computer now runs fine and smooth.
User's recommendation: Worth buying
Lahore, Punjab Province
Assisted very quickly
I was helped rapidly after I informed them of my PC issues. My PC was running extremely slow.
USTechSupport was extremely useful and resolved my PC's issues. I was exceptionally thankful for the expert experience.
Oakland, California
Renewed MyCleanID and it would not install
While on a "chat" and after renewing MyCleanID, it would not install properly. So had a remote session and tech installed it for me. Very professional.
User's recommendation: It's a good service; just be prepared to be upsold when you call.
Credit Due
After several months, I am still waiting for a credit that is due. Same story every time I call.
They say are turning it over to a manager to be processed and it will take 7 to 10 days to see credit. I have been waiting since June 4.
Preferred solution: Full refund
User's recommendation: Pay attention to your billing cycle and the cost of this service.
Prosper, Texas
Problem Solved
My internet access was severely compromised. The US Tech Support tech performed a comprehensive diagnostic and restored my PC to full function and even better performance.
User's recommendation: I highly recommend US Tech Support
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