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USGoBuy

USGoBuy Reviews

www.usgobuy.com
What is your customer experience with USGoBuy?

USGoBuy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

USGoBuy 2.8 star rating from 4 customer reviews. Mixed sentiment with a 50/50 favorable/unfavorable split. Pros listed: customer service, delivery time, reasonable service cost. Cons include Cyprus legal venue and customer service based in China. Price level reported as medium and some recent reviewers warn "never deal with them".

Key Takeaways for Future Customers

  • Good for inexpensive international shipping and consolidation; no subscription fees.
  • Free storage window and multiple carriers (USPS, DHL, FedEx, UPS, Aramex) available.
  • Check Exchange, Refund and Cancellation Policy before ordering.

Negative Feedback / Risk Areas

  • Recurring customer complaints about lost or stolen packages and refusals to issue refunds.
  • Difficulty changing delivery address or getting timely help from customer service.
  • Legal disputes must be settled in Cyprus, which concerns some reviewers and USGoBuy reviews note scam allegations.

Positive Feedback

Several users praise cheap shipping, free consolidation, reliable delivery when not urgent, and reasonable service cost.

View full overview ›

Media from reviews

USGoBuy - They lost package and refused to refund
USGoBuy - Best way to shop n ship from USAUSGoBuy - Best way to shop n ship from USA - Image 2USGoBuy - Best way to shop n ship from USA - Image 3
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Shamsia A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel my parcel to delivery

AI Highlights
  • - Could not get help to change address or return the item after emailing and calling.
  • - I was a scam victim and lost AUD 6500.

I'm not happy at all I contact by email and call but no one help to change the address or return it back, even I mentioned that I'm the victim of the scammer but I hate USA post and servers because they know everything but they aren't help me I lost $6500 Australian

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Hasan W Sxq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lost package and refused to refund

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AI Highlights
  • - Package lost before courier pickup; refund denied per policy.
  • - Aramex never got it.
  • - The review alleges fraud history and bribed reviews; beware.
USGoBuy - They lost package and refused to refund
Contains 1 confidential file for company representatives
Updated by user Sep 05, 2021

Despite the package was lost under their custody and before handing it to the courier, They refused to refund

Original review updated Oct 04, 2021

I didnt listen to the real reviews, now they lost/stole my package BEFORE handing it to the courier and they refused to refund saying this is their policy, despite admitting Aramex never received it

I then learned this is a actually a Chinese company with many victims and they bribed coupons for good reviews to cover their fraud history

DONT BE SCAMMED, DONT BE NEXT VICTIM

Loss:
$1647
Pros:
  • Way they lie about being a genuinee business
Cons:
  • Steal packages and do not refund
  • Any legal dispute must be settled in cyprus
  • Customer service is in china

Preferred solution: Full refund

View full review
hasan w

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lose packages

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i didnt listen to the reviews. now my package got lost, and they refused to assist. dont be next victim

Loss:
$1500
Cons:
  • Steal packages

Preferred solution: Full refund

User's recommendation: never deal with them

View full review
Anonymous
map-marker Madinat Isa, Ash Shamaliyah

They steal packages

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usgobuy steal packages, they do not refund, and their customer service will only tell you (please be patient) dont be the next victim

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Anonymous

Good Company

AI Highlights
  • - Over a year with USgobuy; cheap shipping.
  • - 60 days free storage and free consolidation.
  • - Worldwide shipping; USPS is cheapest, about 20 days.

Hi! My name is Borislav Koldan and I am from Serbia.

I am using USgobuy services over a year now, and really in terms of cheap shipping services, they are the best. As for storage they offer 60 days free storage which is more than enough if yoo have more packages to forward. While speaking of more packages, consolidation is free. They canm ship to any country in the world, and offer USPS, DHL, FEDEX and UPS.

I personally use USPS because it is the least expensive, sure you wait around 20 days but if you are not in a hurry it should be fine. All in one it was a good experience, i you want and need inexpensive shipping they are the best you can get.

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Koldan B
map-marker Portland, Oregon

Great

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AI Highlights
  • - The service has been reliable for over a year.
  • - No signup or monthly fees; flexible shipping.
  • - Consolidation is free for the first 10 packages.
Updated by user Mar 26, 2018

My name is Koldan Borislav

Original review Mar 26, 2018

I am using USgoBuy for more than one year now.I am regularly buying from eBay auctions and shipping through usgobuy.com; Their service is very reliable and has many advantages over other package forwarders.

There is no signing-up fee or any monthly subscription fees. I can choose whenever I want to ship the packages from them at my convenience. I can shop offers even when the seller doesn't ship to India. They consolidate packages free of cost (first 10 package) from different packages into a single package for international shipping which can save on hefty shipping costs.

I contacted them so many times with my queries, worries, confusions, but I must say that every single time they have resolved my issues satisfactorily.I have never had any problems in dealing with USgobuy and would recommend their professional services to everyone looking to purchase and ship goods from USA.

Reason of review: Good customer service.

I liked: Customer service, Reasonable service cost, Delivery time.

I didn't like: Nothing really, Some extra on-demand service cost.

Pros:
  • All
  • Customer service
  • Delivery time
Reason of review:
Good customer service
View full review
1 comment
Guest

I typed in usaokbuy.com Not usagobuy you idiots

Tyeisha Fcs

Best way to shop n ship from USA

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AI Highlights
  • - Reliable service; no signup or monthly fees; ships on your schedule.
  • - Consolidates first 10 packages for free; Aramex adds cheaper, faster delivery.
USGoBuy - Best way to shop n ship from USA
USGoBuy - Best way to shop n ship from USA - Image 2
USGoBuy - Best way to shop n ship from USA - Image 3

I am using USgoBuy for more than one year now. I am regularly buying from eBay auctions and shipping through usgobuy.com; Their service is very reliable and has many advantages over other package forwarders.

There is no signing-up fee or any monthly subscription fees. I can choose whenever I want to ship the packages from them at my convenience. I can shop offers even when the seller doesn't ship to India. They consolidate packages free of cost (first 10 package) from different packages into a single package for international shipping which can save on hefty shipping costs.

And the best part is they have added more shipping options recently namely Aramex.

So, now I get my items more cheaply and early than before, mostly within 10–15 days.

Their customer service replies promptly and assists in every way possible.

I contacted them so many times with my queries, worries, confusions, but I must say that every single time they have resolved my issues satisfactorily. I have never had any problems in dealing with USgobuy and would recommend their professional services to everyone looking to purchase and ship goods from USA.

Pros:
  • Delivery time
  • Reasonable service cost
  • Customer service
Cons:
  • Some extra on-demand service cost
  • Nothing really
Reason of review:
Good customer service
View full review
3 comments
Gorgeous Xbn

Where’s my generator I ordered from USAOKBUY.COM? Honda 3000 gas generator

Guest

Hi, im higly recommending this package forwarding service. They are the best, offering the best prices, fast shipment, always on time delivery, free consolidation, even includet shipment tracking.

Shipping companies that they are working with: UPS, USPS, FedEx, DHL. Im Borislav Koldan and im from Serbia, im using their services more than a year and im pretty impresed and satiesfied with their service.

Guest

great, thanks

View more comments (2)

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