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USAA Mutual Funds

USAA Mutual Funds

What is your customer experience with USAA Mutual Funds?

USAA Mutual Funds Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

USAA Mutual Funds has a 1.3 star rating from 1 review and overall customer sentiment is negative, with complaints focused on billing practices and customer service and a high perceived price level.

Key Takeaways for Future Customers

  • Read USAA Mutual Funds reviews and confirm coverage details before filing claims.
  • Expect scrutiny on documentation for lost wages and potential disputes over settlements.

Negative Feedback / Risk Areas

  • Customers report USAA Mutual Funds customer complaints about billing and refusal to pay lost wages.
  • Users cite poor customer service and aggressive dispute handling, including legal pressure.

Positive Feedback

Reviewers value the website and privacy safeguards, but positive mentions are limited.

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Cheeyl A

Being treated unfairly

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AI Highlights
  • - USAA refused to pay my lost wages after a December 2016 rear-end accident.
  • - They sued me for a low settlement and my attorney sided with them.

I'm an ICU travel nurse, and US Navy veteran who was rear ended in december 2016 a USAA customer. My travel assignment had ended less than 2 weeks prior; to my auto accident, my recruiter was actively seeking my next assignment.

Due to my injuries, I was unable to return to work until I could be cleared to work without restrictions. Because I was not on an assignment on the day of the accident, USAA refused to pay my lost wages claim. Even though they requested my tax documents to the 3 years prior to the accident, they still refused to pay my lost wages.

USAA bullied me by suing me to accept they're low offer. Unfortunately, my attorney worked against me and sided with USAA to settle my claim against my wishes, I feel taken adwantage of.go for usaadont

Loss:
$20

Preferred solution: Let the company propose a solution

User's recommendation: Don't go for this law firm

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