Anonymous
map-marker Los Angeles, California

BT45-Ford no sat

I received a call back but I was unable to field that call, I requested a call back to discuss in-person by texting the number that called me, hopefully I will receive a call on the 5th of July to discuss

View full review

User's recommendation: Hang tight their probably busy

Namm R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BT45-Ford

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The unit apparently quit working recently, it was installed 3 years ago, my first customer service was great, we fixed the condition with one phone call, still waiting to hear back on my second call in for customer service, I'm confident it will be resolved when I get a return call.

View full review
Pros:
  • Great product
  • Great customer service
  • No complaints

Preferred solution: Just a call back to diagnose this current condition

Miyonna Ecw
map-marker Downey, California

Customer Service SUCKS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

These people just don't care about their customers. They are cavalier about their bad attitude.

The cable for the iPod interface that I bought has broken 3 times. I've replaced it each time at $35 a pop. It's just a little USB cable. This time, although I should have requested a free replacement, I called and graciously asked for a discount, They practically told me to go stuff myself.

I talked to 2 people and they were both VERY RUDE! A guy named Richard just hung up on me.

DO NOT GIVE THIS COMPANY YOUR MONEY! Their PRODUCTS SUCK as bad as their ATTITUDES!

View full review
Loss:
$105
Reason of review:
Poor customer service, Bad quality

Preferred solution: I want a free interface cable and an apology from Richard and the CEO/owner

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article