USA SPEC
USA SPEC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
USA SPEC has a 2.7 star rating from 3 customer reviews with mostly neutral sentiment; rating split shows 67% unfavorable and 33% positive, and reviewers value customer service most.
Key Takeaways for Future Customers
- Check warranty details before buying; warranty clarity is a recurring issue in USA SPEC reviews.
- Expect mixed customer service experiences; initial support can be helpful but follow-ups may be slow.
- Price level is reported as high compared to expectations for reliability.
Negative Feedback / Risk Areas
- Unclear warranty terms leading to customer complaints.
- Slow or inconsistent callbacks and follow-up on service requests.
- Website information and product reliability criticized by multiple reviewers.
Positive Feedback
Some customers reported good initial customer service and successful issue resolution on first contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
USA SPEC has a 2.7 star rating from 3 customer reviews with mostly neutral sentiment; rating split shows 67% unfavorable and 33% positive, and reviewers value customer service most.
Key Takeaways for Future Customers
- Check warranty details before buying; warranty clarity is a recurring issue in USA SPEC reviews.
- Expect mixed customer service experiences; initial support can be helpful but follow-ups may be slow.
- Price level is reported as high compared to expectations for reliability.
Negative Feedback / Risk Areas
- Unclear warranty terms leading to customer complaints.
- Slow or inconsistent callbacks and follow-up on service requests.
- Website information and product reliability criticized by multiple reviewers.
Positive Feedback
Some customers reported good initial customer service and successful issue resolution on first contact.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product warranty
- The website warranty information is unclear.
- Warranty options are one or three years.
- Store staff are not sure.
- Communication needs to improve.
I tried to check on their website and that was not clear. One or three years warranty.
For me to trust this brand. I need clear information and with doubts.
Even the store keepers are not sure.
Then what can you expect of a retail purchaser.
Long story short. The communication needs to improve.
User's recommendation: Warranty not clear
Los Angeles, California
BT45-Ford no sat
- I received a call back but couldn't answer.
- I requested a callback to discuss in person via text.
- I hope for a call on July 5 to discuss.
I received a call back but I was unable to field that call, I requested a call back to discuss in-person by texting the number that called me, hopefully I will receive a call on the 5th of July to discuss
User's recommendation: Hang tight their probably busy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBT45-Ford
- The unit quit recently; installed 3 years ago.
- First customer service was great and fixed it with one call; awaiting a return call for the second.
The unit apparently quit working recently, it was installed 3 years ago, my first customer service was great, we fixed the condition with one phone call, still waiting to hear back on my second call in for customer service, I'm confident it will be resolved when I get a return call.
- No complaints
- Great product
- Great customer service
Preferred solution: Just a call back to diagnose this current condition
Customer Service SUCKS
- Customer service was rude; two reps were very rude and Richard hung up on me.
- The iPod USB cable broke three times and was replaced at $35 each.
These people just don't care about their customers. They are cavalier about their bad attitude.
The cable for the iPod interface that I bought has broken 3 times. I've replaced it each time at $35 a pop. It's just a little USB cable. This time, although I should have requested a free replacement, I called and graciously asked for a discount, They practically told me to go stuff myself.
I talked to 2 people and they were both VERY RUDE! A guy named Richard just hung up on me.
DO NOT GIVE THIS COMPANY YOUR MONEY! Their PRODUCTS SUCK as bad as their ATTITUDES!
Preferred solution: I want a free interface cable and an apology from Richard and the CEO/owner
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