Joe B Bcs

SCAMMER!!

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Total scam! "Conveniently" left his payment processor up of course! LPL mentioned he enjoyed their tubular turning tool, so I figured it'd probably be legit, wrong!

View full review
Loss:
$30

Preferred solution: Full refund

Dave M Htc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Internet fraud

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i ordered jackknife lock picks from lock picks usa.com paid the 28.45 in USA funds I'm from Canada, doesn't take 9 weeks for them to arrive, was never sent a tracking # no return emails or voice message, like the devil took my monies, FBI should investigate them in Texas go elsewhere folks!

View full review
Loss:
$28
Cons:
  • Scammed if you buy from them

Preferred solution: Full refund

User's recommendation: Go Too Southord lockpicks

Resolved
Michael P Nad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Fraud

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Updated by user May 15, 2020

PayPal refunded my money after investigation, USA Lockpicks never responded

Original review May 15, 2020

Ordered product, payment was made and money taken from my account. After about a week and a half, tried to contact seller to get an eta of shipment.

No response after numerous attempts, phone and email. These people are frauds and in my opinion, thieves!

View full review
Cons:
  • Email does not work
  • Stole my money
  • No delivery of item

Preferred solution: Fraud investigation

User's recommendation: Don’t order from these thieves!

Anonymous

SCAM - Product never shipped

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I ordered a lock pick set and never received my order. The emails bounce back and the phone number is disconnected.

View full review
Loss:
$44
Cons:
  • Email does not work
  • No delivery of item
  • Stole my money

Preferred solution: Deliver product or service ordered

User's recommendation: Stay Away

Robert N Oof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

STAY AWAY !!!!

Placed order 8 days ago. Tried to email them to see how much longer it would be before shipment and email bounced back!

Tried to call, phone disconnected.

It looks like I got screwed!!! Will be contacting PayPal to see if I have any recourse.

View full review
Loss:
$24
Cons:
  • No delivery of item
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

tim r Wup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Enterprise, Alabama

CROOKS

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These people stole my money......

Sent them money and they NEVER sent products..

Their emails do not work............

Their phone number has been disconnected............

This is dated Aug. 15, 2019................

Will have to file with Federal trade commission, credit card company, PayPal,,, State trade commission and others.......

View full review
Loss:
$50
Cons:
  • Email does not work
  • Stole my money their phone number been dissconnected
  • Stole my money
Reason of review:
stole my money bad phone number bad email address

Preferred solution: Full refund

2 comments
Guest

FACT..........

Guest

Ideal Creations, LLChttp://www.usalockpicks.com YES,,, This company is a scam.. they even put video on Youtube to draw customers and steal their money.

I do not who why PayPal still sends them money with all the problems even they have had with them.

Looks like PayPal would cut them off and Stop helping them. Their phone number is no good, their email addresses are no good...

View more comments (1)
Anonymous

SCAMERS & THIEVES

Fake Web Site...Doesn't exist...Takes you're money.

View full review
1 comment
Guest

Yes, they are fake and will steal all they can... PayPal needs to stop helping them steal....... If the Federal Trade commission would do their job they would put them in jail to include the State in which they operate, but that would require both if them doing their job and get out of the donut shop..

Adelin Ohj

Do not respond

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ordered tool emailed them 6x no response . emailed today gave until end of week to get refund or product then i am calling Texas attorney general.

View full review
Loss:
$23
Cons:
  • So far nothing
  • So far
Reason of review:
Poor customer service

Preferred solution: product or refund by postal money order

1 comment
Guest

crooks, call the federal trade commission.......... call the state attorney general................................... crooks.......Ideal Creations, LLChttp://www.usalockpicks.com PayPal needs to do their job also...........stop helping them steal money....

Anonymous
map-marker Albany, New York

RIPOFF

What ever you do , stay away from USA lock picks or Ideal creations which are the same outfit . They take your money then do not respond to e-mails ,and I was told their customer service line wasn't working.

I put a grievance in with pay pal and in 6 working days they found in my favor . There are a number of credible lock tool dealers around , no sense playing around with a bunch of bums .

View full review
1 comment
Guest

Ideal Creations, LLChttp://www.usalockpicks.com Are a bunch of crooks.. PayPal needs to stop helping them steal money..

State attorney general where they operate needs to do they job they take taxpayers money to do.......

Federal trade commission needs to do their job also... This is theft, wire fraud and many others..........

Delisa Zrn
map-marker San Jose, California

NO PRODUCT RECEIVED AFTER PAYMENT!

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I ordered "The Professional Lock Pick Kit (Combo Discount)" on 09-24/2018 and have yet to receive it. There isn't even any tracking information in terms of being shipped. I've tried calling and left messages to both numbers listed on their site; but, it is to no avail:

469-347-****

USA Lockpicks.com

Call 214-884-****

I really wanted to have this product, but there isn't any open line of communication on their end; and as previously mentioned, they still haven't sent the product which I have paid for, since the 24th of September.

BUYER BEWARE!!!

SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!

View full review
Loss:
$43
Cons:
  • No delivery of item
Reason of review:
PRODUCT WAS NEVER DELIVERED!

Preferred solution: Full refund

Kevin H Gsb

Never received item, customer service phone number doesn't work

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Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has actually shipped.

I am giving them a few more weeks before I start a refund request through PayPal. Glad I used PayPal because at the moment these folks really seem to not be fulfilling any orders and will just keep your money. Locksport community should be aware, if you place an order with this company, expect that you will never receive your item, you will never receive responses to your emails, and you cannot call anyone regarding the status of your order. This company appears to be defunct.

Beware! Do not give these people your money, you will never see it and you will never get your item.

View full review
Loss:
$25
Cons:
  • No delivery of item
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Did not recieve lock pick set

This is a complete scam. I paid months and months ago, and I've never heard back or received anything.

I tried to contact multiple times (phone and email) with no results. The phone number is always disconnected, and I get no response from the email. The address is fake, so I don't see anything real about this business. Don't bother buying or even going on the site, there's no point.

This is a fake business, everything is entirely made up.

I'm not sure what else there is to say, I feel like I've summed up everything. But this site needs 100 words minimum, so now I'm writing this.

View full review
Reason of review:
Order processing issue
2 comments
Guest

Ordered Tubular Pick Pro in September 2017, and zero communication or response. Eventually lodged dispute with my bank hopefully they will ban this guy!

Guest

I also ordered $70 worth of lockpick items and dvds from this seller and have had absolutely no communication from them or items delivered from time of purchase. Dispute lodged with paypal and seller has ignored all communication attempts from them. With a bit of luck I might get my money back from paypal but I strongly urge anybody never to have any dealings with this seller

View more comments (1)
Anonymous

Usalockpicks.com does not honor guarantee

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I bought a lock pick set from usalockpicks.com a couple of months ago and one of the lock picks broke and the DVD doesn't work right. I contacted them when this happened and a person by the name of CC emailed me back after two tries to get a hold of him and he stated that he was going to send me a new lock pick and DVD but he never sent it and just blew me off.

I waited approximately 8 weeks for the replacement to arrive and it never did.

I then contacted him again and asked him if he sent out the replacement and he never got back to me even after three tries. I would be careful about ordering anything from his website as he gives a guarantee but does not honor it.

View full review
Loss:
$19
Cons:
  • Customer service
Reason of review:
Warranty issue

Preferred solution: Deliver what was promised some time ago

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