Cheap, nasty product and rude customer service
I ordered 48 4x6 flags from usaflags.com on October 29 because I wanted to take them to the National Cemetery for Marine Corps birthday on November 10. The site claimed 3-5 days for shipping, so I figured that was fine. It wasn't. Marine Corps birthday came and went. My credit card was charged for the purchase but still nothing arrived. I emailed the company twice through their website; they responded to the 2nd email to say my items were shipping. Another week went by and I received nothing, so I sent another email asking if items had shipped. I got a very rude email back telling me the tracking on the package indicated the flags would arrive the next day. They did indeed arrive the next day (8 days from date of shipping - not 3-5), three weeks too late to be of use to me. And the final kick in the butt? They are cheap and nasty looking, nothing at all like the flag pictured on the site!
Los Angeles, California
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