US Wings Reviews

US Wings is full of lies. In short, item was purchased Nov 28 2019 and they only take action for almost 3 months and also after reporting to BBB this 24th of February 2020. They ignore your e-mails no response.

Full of lies. Item was purchased November 2019.

Action was only taken almost 3 months and not until reported to BBB.

Never answered my e-mails. Not fair to consumerts.

This customer may have lost shipping cost of about $100.00

Yes, I did call. If you notice the post of April 2013, I said the matter has been resolved.

US Wings was never aware of this issue and had we been, we would have exchanged it for the customer. US Wings has been in business for over 20 years, has an A+ rating with the BBB which can be reviewed below.

Further more there is no record of this sale in our system. US Wings is always willing to work with customers to resolve any issues.

http://www.bbb.org/akron/business-reviews/clothing-retail/u-s-wings-in-hudson-oh-1000****

Today is July 29th, 2014. This customer has never called US Wings to resolve this problem.

Yes, inside the pocket. They don't do refunds when shipped to Canada.

I knew this but thought I could trust that I would get a good product. nice thing about the internet is that it dosn't have borders when it comes to posting complaints.

Well, thats interesting, Why dont you send it back? although I find it hard to beleive that that could have slipped through their Quality Control.

And just be be perfectly clear, youre looking at the part of the pocket that was sown on to the front of the jacket. right?

Yes, the inside of the pocket is the same. When I show it to people who make leather goods like jackets, garments etc.

this is where they all look because you can also see the raw edge of the leather. They all say the first layer is stripped off and that is why it is so soft and suede like.

I expected the jacket to have the exact same leather that a non distressed one would have with the new finish distressed like it would if it were worn for many years. I have a 25 year old A-2 that is too worn out to use and if I look in the pocket I see the original finish of the jacket.

Ok Robert, Open the front snap cargo pocket on your jacket, Then fell and look at the front inside of the pocket, does the rest of the jacket look like that??

It wasn't advertized as cowhide with the first layer stripped off.

Thank you! Finally I get backed up! :)

Our Vintage Cowhide is top grain 3oz leather. Of course it is not water resistant or waterproof. Our Vintage Cowhide A-2 is just as advertised.

Wow that is interesting... Again mine looks fine, My dads jacket never had the suede look but it had a different finish on it, its very water resistant, and its over 13 years old.

but the leather does LOOK like mine, it just doesent get lighter or darker if you run your hand over it. when you look at your jacket does it have any shine at all in the light? and can you see any grain in the leather?? I would like to see a picture of yours and I would send you one of mine as-well to compare.

Also is your jacket heavy at all? mine weighs in at about 5 or 6 pounds.

sorry. It is an a-2 and Yes I bought it from us wings, had it shipped to me.

Not cheap to ship. I have been showing the jacket to leather repair shops and they all say the same thing. Like I said in my first post, don't buy unless you see it.

how is it that you say it is "supposed to look like a suede" but now you say it has the character of the Cabelas Cowhide jacket. Dose your dads jacket look like suede?

Well, Ok listen, I have no idea what you bought, But it isnt what i'm wearing at this very second because I have a suede coat, and It looks absolutely nothing like the A-2, P.S U.S.Wings doesent sell An A-1 and I've never even heard of that style jacket?? I Don't know how you feel that the top layer is stripped off??

That doesent make any sense.. Mine is just fin it has all the grain and character as my Dad's Cabelas Cowhide Leather Flight jacket, they look fine, Are you sure you bought this jacket off U.S.Wings.com??

Didn't say I used it as a rain jacket?! I said it was LESS resistant to water and stains due to the top layer being stripped off.

If as you say it is "Supposed to look like a suede finish" You would think they would advertize it as such.

I expected a regular a-1 jacket that had the finish distressed and all the layers still there. period.

Amazing that you are an expert on the manufacture of jackets. Where is your proof. Why don't you quote the reality of your desire to harm an individual for your and your friends personal gain.

The distressed A2 jacket us wings sent me was a lightweight jacket that had no insulating layer inside and the liner was not properly sewn in. The cloth cuffs were cheap and pilled with the first couple of wearings.

When I sent the jacket back I received the same jacket mailed back to me and was told it was a replacement so I mailed it back at my expense a second time only to receive a "your replacement was shipped" and US Wings refuses to provide tracking info and I did not receive my replacement jacket. Ripped off over a garbage jacket

I know a little about this Mr. E 2000 as well.

I realize this isn't the place for this but his real name is Doug Cabarle and he lives in Hudson Ohio. I have one thing to say to you Mr. Cabarle and that is you served in the Military yourself or should I say posed in the Military as a Sailor aboard a *** Vessel full of civilians which we Destroyer Men refer to as pleasure cruising.

Then you somehow managed to pull one over on Uncle Sam and get a Medical discharge for a failing Kidney< I could be mistaken on the organ.

My point is your out, your feeling like a failure so you have to destroy someone and this Mr. *** is in your cross hairs. Don't you realize you have also caused his family to suffer? Its my understanding you got your Kidney replaced.

I think If I were you and were given a new lease to live this life I would do so without harming others. Your actions are shameful. Karma is a *** and if we do harm to others such as you have done you can bet somehow you'll get your poison back 10 fold. Believe me we all do and I'm not talking about threats I'm talking about how things always come back to us naturally.

Take a good look at yourself in the mirror.

Are you perfect, of course not. My point is don't a hypocrite.

With any Facebook page, negative comments can be deleted, so it is not a true mechanism to determine customer service or quality.

Why was this comment even approved, what the *** does it have to do with a consumer issue? Nothing!!!

Bruce, US Wings did not write the review from a "Satisfied U.S-Wings customer" although we do agree with his comments.

Mr. Hegarty,

Our records indicate you ordered a light weight lambskin A-2 jacket in April '10 and exchanged it for a different size in May '10.

We do not have any notes or emails with any indication you were not happy with your purchase. Should you have contacted us, we would have been happy to address your concerns.

I was going to buy one of these jackets. thanks for saving me money and disappointment.

Sounds like Satisfied U.S-Wings customer works for the company. Writing sounds like a salesman!

I find these reports fraudulent, as I have received my new Vintage cowhide A-2 2000 size L, It is of the highest quality and I could not be more pleased with it. the leather is quite thick and very durable, the zipper is YKK and is very smooth and slides very freely. I expect my jacket to last me a lifetime, (although some people do not know how to care for such fine things as leather jackets they may not last, they are NOT rain jackets and NO you don't wash/dry them read the care instructions on the webpage please before you ruin a fine quality peice of clothing.

I find these reports of poor worman ship and a product that is less than what is expected of us craftsmanship .this man is a veteren he represents all vets . if he is fraudulently selling goods that are below that which are below us standards than it is a sad day for the us its vets and all those that still belive in the big fairy tail of truth honor and the american way

I have a question for the consumer. How old is your son?

It sounds to me and the consumer admits there was something spilled on the jacket that your son probably isn't mature enough for a $400.00 jacket. Pocket ripped?

What the *** was your son doing with the jacket jumping over barbed wire fences? Even a cheap jacket from Kmart won't start tearing at the pockets unless it is not being taken care of, I find your complaint ridiculous.