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US Tours Of Oakland

US Tours Of Oakland

What is your customer experience with US Tours Of Oakland?

US Tours Of Oakland Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • US Tours Of Oakland has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Will buy tickets online maybe better".

  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

Anonymous

Corona virus cancel tickets the agent didn’t care take long time still not done yet

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My sister and I bought two tickets go to Vietnam In April 09 2020 ! I paid full amount 1,492.30 in December 24 2019 .

Reason we cancel because all flying stopped by corona virus, I make too many calls to office William Thanh Tran who is my agent he just said wait until his office open so I can come to credit back the money to my credit card . I wait for few months l called him and asking about tickets must be canceled,he said I will call the main office in Taiwan to ask them cancel for you just wait be patent I will call you to let you know .he didnt call ! I called him back he said he will contact Taiwan again dont worry just wait take fews month to get your money back to your credit card ! I just checked my credit card nothing going on, I dont know why the Eva air only has main office in Taiwan .

I was upset about the US tour agent and very disappointed about customers service.reason I want who ever takes care this matter to give me correct answers and how can I get my money back ASAP .

US tour office at 825 international Blvd Oakland CA 94606 tel: 510 268 **** or 510 268 **** . Email: thanhtran32@***.com Tickets under Thanh Nguyen and Huong Nguyen my cell 510 612 ****

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User's recommendation: Will buy tickets online maybe better

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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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