US Storage

I used to have early access so I could get my boat out before 6am now I cant. No response from cooperate headquarters raised rates from 285 now 457 . With no signs of improvements

They taken away my renters insurance and billed me $5.86 for October and $14.00 for November. I shouldn't have to pay for either being I had my own renters insurance on my unit. I need a refund for those two months the assistant manager put my renters insurance back on my unit. Also your company never took care of wife issue ofwhat we know now the old manager had stolen all our furniture and other tenants monthly payments from your location. None call about a refund we did police report and all. He took over $14000 dollars worth of custom bedroom furniture and expensive paintings ,lamps etc. I'm so mad at the fact you guys hire people who steal one and corporate who don't care about there patrons belongings in there establishment. We will be getting in touch with our congressman and federal trades commission on this matter.

I supposedly had to months for 54. Now all of a sudden two weeks after obtaining a unit the price over $100, and they have a nerve to charge a late fee. I have emailed 3 days in a row, called over 6 times to get to someone to explain my billing. I have been waiting for a response since August 2 and now I have a late fee do not support this location.