New Reviewer

US Slatwall - Slatwall Review from Anacortes, Washington

Provided information on quote form, color type, and size including additional information as requested. USSlatwall requested detailed dimensions as this was a cut to order job. I provided these in great detail, including a project drawing. Via PDF and PowerPoint file types. This company's response via email was very rude and in Yelling in an ALL CAPS partial non cohesive fragmented sentence response using a term "we do not do not do takeoffs". Never received a quote 2 other competitors were kind and quoted the job without issue. You can imagine where this attitude and difficultly in communication would lead to if an order had been placed. I strongly urge you to consider using another competitor such as Space Wall for your project.
View full review
#578473 Review #578473 is a subjective opinion of poster.
Anacortes, Washington
Reason of review
Poor customer service
New Reviewer


Called US Slatwall for for information on slatwall pannels. Talked to a very rude customer service representative (Bob). What a Putz! He had a real listening problem, wouldn't answer my questions, etc. When I asked to speak to someone who could answer my questions, he hung up on me. I called back and asked to speak to someone else and told him what I thought of his service. He suggested that I buy somewhere else and hung up again. What a ***! I will never buy from these guys and I recommend that no one else does either. Bob is a total *** ***-Putz. BEWARE!
View full review

My understanding is that Bob IS US Slatwall & works from his home, stocks nothing & just orders from manufacturers around the country. He has no overhead, no staff, etc.

If you are looking for service, you may want to find a local store fixture business which is staffed by caring people who provide customer assistance for a living. Online, big box fixture dealers are in it for the money, not to help other small businesses.


Yeah well Bob lost out as I went with someone else and am very happy with my slatwall. Bob got what he had coming......Nothing!

US Slatwall is a joke. Avoid them like the plague if you don't want your time wasted.

View more comments (1)
#423234 Review #423234 is a subjective opinion of poster.
Los Angeles, California

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article