US Slatwall Reviews
2 TOTAL REVIEWS
US Slatwall - Slatwall Review from Anacortes, Washington
Provided information on quote form, color type, and size including additional information as requested. USSlatwall requested detailed dimensions as this was a cut to order job. I provided these in great detail, including a project drawing. Via PDF and PowerPoint file types. This company's response via email was very rude and in Yelling in an ALL CAPS partial non cohesive fragmented sentence response using a term "we do not do not do takeoffs". Never received a quote 2 other competitors were kind and quoted the job without issue. You can imagine where this attitude and difficultly in communication would lead to if an order had been placed. I strongly urge you to consider using another competitor such as Space Wall for your project.
Reason of review
Poor customer service
US Slatwall BAD CUSTOMER SERVICE!
Called US Slatwall for for information on slatwall pannels. Talked to a very rude customer service representative (Bob). What a Putz! He had a real listening problem, wouldn't answer my questions, etc. When I asked to speak to someone who could answer my questions, he hung up on me. I called back and asked to speak to someone else and told him what I thought of his service. He suggested that I buy somewhere else and hung up again. What a ***! I will never buy from these guys and I recommend that no one else does either. Bob is a total *** ***-Putz. BEWARE!
Los Angeles, California
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