
US Sewer and Drain
US Sewer and Drain Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
US Sewer and Drain has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "never, ever consider using this man".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified ReviewerPoor work
In April of 2019 William Decker replaced my sewer line. It has since become disconnected at both ends.
I have been told that the reason this happened is they did not pound down the dirt when they refilled the two holes. The earth sank and the line disconnected. When this happened my basement flooded due to weeds blocking the line. It did several thousand dollars damage to my finished basement.
I have since been getting the line cleared of weeds once a year. I now have to have the yard dug out again to reconnect the line at both ends. I used him without properly checking him out because at the time my basement was flooded and he was the only person I could get to do it immediately.
Now I know why he was available. Please, please warn everyone you know about this man.
- Dd poor job
Preferred solution: Apology
User's recommendation: never, ever consider using this man
Review in Home Construction and Repair category from Fort Worth, Texas
Owners: Bill Decker or Bill Decker jr. Have been operating as Decker Plumbing, Allstar Sewer and a couple other names prior to the current name of US Sewer & Drain.
I know of atleast 2 or 3 municipalities that won't even issue them permits. They are ripoffs, quote work you don't need etc.. They told me I had a broken sewer under ground near the street.
I got a second opinion thankfully because it was just clogged with grease and grime build up. Had it snaked for $50 and haven't had another problem in over 10 years!
Dishonest Company - U.S. Sewer and Drain
Yes! This company is run by a dishonest guy.
They will lie to you and perform unecessary work to get more money. They dug up my neighbors entire yard for no reason. The reason they gave was that a pipe was busted underground. However, it had nothing to do with a busted pipe, because that didn't fix the issue.
They charged my neighbor several thousand dollars. It was actually a septic pump, which cost 500 dollars. The company was sued in court, and they had to return my neighbors money.
Also, this company was under a different name several years ago.
Customers complained so much they changed their name. BEWARE OF THESE LOSERS!!!!!!!
$2500 GONE, BYE, BYE. Never ever give them down payment
If you have already paid them the down payment, you can kiss them good bye. But if it is not too late, then don't listen to or pressure into using them.
I have paid them $2500 down payment to do a broken main sewer job. They came the next day to dig *** and said the sewer is broken under the street in an angle and want to charge me $12000 to complete the job. I ask for a second opinion and the next plumber come and dig further to locate the broken pipe and complete the job for $5000. I ask US sewer and Drain for refund and they refused.
They claim the deposit is non-refundable. I just wasted $2500 on some incompetent people.
Preferred solution: Full refund
US Sewer & Drain totally screwed me,Michigan
US sewer& drained put in a new septic tank in May.They told me my old tank was broken and need a new tank, a broken tank was not the problem. Contract said "do all necessary plumbing hook ups".Shortly after completion I was having problems with my kitchen sink draining.
After talking with another contractor I found out the drain to the sink had not been connected to the new line and the sink water was going into the ground.
Not only did they charge me double for the job I had another expense to get that hooked up. Never do business with this company
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This person sounds like a disgruntled ex-employee or someone who has a personal grudge against Bill Decker/Bill Decker, Jr. The anonymous person indicates that they reside in Fort Worth, Texas not in Michigan where the company, US Sewer and Drain, is listed for work.
Sounds like a disgruntled employee. Someone who has a personal grudge against Bill Decker/Bill Decker, Jr