Kadijatu M

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Verified Reviewer

To expedite passport

Its past 2 months since I sent out my passport for renewal, I am concerned will like to know what the problem please.
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Preferred solution: Deliver product or service ordered

Keith D Ych

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Verified Reviewer

Wrong address

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You put the wrong state on my passport so now I'm waiting for my original birth certificate which is costing me 150.00 dollars a day at a hotel in South Dakota to fix your mistake! The person that put the wrong state should be held accountable and would love a phone call at 609470**** back from a real government official. Thank you
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Loss:
$1500
Cons:
  • Nobody checks if the information on the passport is correct

Preferred solution: My original birth certificate

Ehesan T

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Verified Reviewer
| map-marker Seattle, Washington

Expedited renewal of passport

My flight leave in less than two weeks. I have been trying for 2 days, for multiple times to get ahold of an operator to schedule an appointment at the Seattle location. My family is in a different country and I worry about their safety right now. i need to head over there, but my passport expires in 4 months and I am not allowed to leave the country. I have called the number (877)487-**** consistent and persistently and have been going in circles. Please help. Much thanks!
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Pros:
  • Expedited passport
Cons:
  • Almost impossible to get ahold of a human to schedule appointment

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t expect too much

Lurena Uip

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Verified Reviewer
| map-marker Miami, Florida

I never received birth certificate my child I want someone help me please

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I don't received birth certificate for my child I received the passport not certificate please help me
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User's recommendation: Yess

Katina Hkf

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Verified Reviewer
| map-marker Columbus, Ohio

Didn’t get any info

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Need an emergency passport I have a life threatening emergency and I need to fly out by the 28 to the 30th tulum my great grandmother has cancer and its not doing good
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